Senior Engagement Manager, LATAM

🕒 May 12

🇲🇽 Mexico – Remote

⏰ Full Time

🟠 Senior

👔 Manager

👻 Ghost score 42%

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Databricks

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2013

🤖 Artificial Intelligence

🏢 Enterprise

☁️ SaaS

💰 $1.6G Series H on 2021-08

Artificial Intelligence • Enterprise • SaaS

Databricks is a data and AI company that provides a unified platform for data engineering, machine learning, and analytics. It focuses on optimizing big data processing and helps organizations leverage Apache Spark to deliver deeper insights and powerful data-driven applications. Databricks also offers robust tools and seamless integration for machine learning operations.

📋 Description

• Independently scope and lead large, complex initiatives with multiple workstreams and diverse stakeholders. • Drive the full-cycle sales of standard and customized Professional Services & Training (PS&T) programs, pulling in best practices for Centers of Excellence (CoEs) and migrations. • Identify and pursue upsell and cross-sell opportunities within existing customers to meet or exceed revenue targets. • Partner with Sales and GTM teams to prioritize regional PS&T targets aligned with growth goals. • Proactively monitor customer sentiment and take corrective actions or escalate to ensure high satisfaction.

🎯 Requirements

• 7-10 years running a Professional Services line of business. • 10+ years in senior customer-facing roles with a mix of influencing and execution. • Deep understanding of PS&T offerings, including Partner funding programs (Microsoft, AWS, Google). • Strong knowledge of Databricks architecture, competitors, and migration benefits. • Proven track record of managing large-scale program plans and service delivery. • Ability to travel up to 25-50% as required.

🏖️ Benefits

• At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region click here.

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