Implementation Specialist

🕒 June 1

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Datacor, Inc.

WebsiteLinkedInAll Job Openings

201 - 500 employees

🏢 Enterprise

☁️ SaaS

Enterprise • SaaS • Chemical

Datacor, Inc. is a leading provider of advanced process manufacturing software, offering integrated ERP and CRM solutions to maximize productivity and business growth. Their software solutions cater to the chemical, food & beverage, personal care, industrial, coatings & adhesives, and animal feed & pet food nutrition industries. Datacor provides industry-specific, configurable technology to enhance operational visibility and control, helping businesses manage complex pricing, formulas, and specifications while complying with government regulations. With a strong reputation as industry experts, Datacor is recognized for its robust support during software implementation and ongoing customer collaboration, particularly excelling in chemical distribution software.

📋 Description

• Support senior implementation leads during customer deployments, learning the end-to-end project lifecycle. • Assist in gathering requirements from customer stakeholders (Lab, Operations, Engineering, IT, Compliance) and documenting lab processes. • Help coordinate project tasks and track milestones to support on-time delivery. • Assist with configuring LIMS/QC workflows, including refinery sample tracking (units, tanks, streams), QC testing and results validation, and product release processes. • Learn to align configurations with ASTM-based testing and refinery quality operations under the guidance of senior team members. • Support instrument integration tasks and help document workflow configurations (GC, distillation, flash point, viscosity, vapor pressure, etc.). • Assist in delivering training sessions for lab teams (chemists, technicians, supervisors) across varying technical skill levels. • Help create and maintain documentation and knowledge transfer materials (SOPs, job aids, configuration notes). • Support rollout readiness activities, including preparing training environments and organizing materials. • Assist with troubleshooting technical and process-related issues during implementation and go-live support. • Learn to identify opportunities to improve lab workflows, data quality, and reporting through system optimization. • Provide observations and feedback to senior team members to support product improvement efforts. • Actively participate in team learning through templates, best practices, and reusable configuration patterns. • Build domain expertise in refinery lab operations, LIMS technology, and implementation methodology. • Pursue relevant certifications or training as recommended by your manager.

🎯 Requirements

• 1–3 years of laboratory experience in a refinery, petrochemical, industrial, or related lab environment (hands-on bench work, co-op, or internship experience counts). • Foundational knowledge of one or more of the following: ASTM-aligned lab testing practices, instrument operation and calibration basics, or quality systems and compliance concepts. • Strong communication skills and a willingness to learn customer-facing responsibilities. • Problem-solving mindset with attention to detail. • Willingness to travel 25–50% across North America. • Bachelor's degree in Chemistry, Chemical Engineering, or a related scientific field (or equivalent experience).

🏖️ Benefits

• Health insurance • Professional development • 401(k) matching