Deal Desk Analyst

🕒 June 15

🏄 California, Oregon, +1 more states – Remote

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💵 $68k - $100k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🧐 Analyst

🦅 H1B Visa Sponsor

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Datadog

1001 - 5000 employees

Founded 2010

🔒 Cybersecurity

☁️ SaaS

🏢 Enterprise

Cybersecurity • SaaS • Enterprise

Datadog is a comprehensive observability and security platform that provides integrated monitoring for infrastructure, applications, and cloud services. It enables organizations to gain end-to-end visibility into their technology stacks, optimize performance, and manage security threats in real time. Datadog's solutions include application performance monitoring, logs management, and operational analytics, making it essential for teams looking to improve their digital experience and streamline software delivery processes.

📋 Description

• Develop in-depth knowledge of Datadog’s licensing and pricing models to provide deal structuring and quoting support to our global sales teams • Be a creative problem solver who finds a way to meet customers’ needs while adhering to Datadog’s selling policies • Solve customer satisfaction issues following execution of the deal • Actively negotiate deals directly with the customer as needed • Work cross functionally across various stakeholder groups including legal, contracts, sales operations, order management, revenue, finance and product management • Function as point of contact and subject matter expert for Sales on deal pricing matters • Drive adherence to internal controls, protocols and business rules

🎯 Requirements

• At least 4 years of overall experience including related processes such as sales operations, finance, sales strategy, and sales enablement • At least 2 years of experience with deal structuring/quoting complex SaaS transactions for a fast-growing multi-national company • Working knowledge of revenue recognition principles • Must be comfortable representing the company to customers in negotiations and resolving customer satisfaction issues • Strong attention to detail • Ability to multi-task • Strong communication skills • Ability to work in fast paced, high pressure environment • Strong quantitative skills • Strong MS Word, Excel and PowerPoint skills

🏖️ Benefits

• Generous and competitive benefits package • New hire stock equity (RSUs) and employee stock purchase plan • Continuous career development and pathing opportunities • Product training to develop an in-depth understanding of our product and space • Best in breed onboarding • Internal mentor and buddy program cross-departmentally • Friendly and inclusive workplace culture

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