Vice President, Clinical Services – Operations

🕒 5 days ago

🏄 California, Connecticut, +3 more states – Remote

🏄 California – Remote 🦌 Connecticut – Remote 🐎 Kentucky – Remote 🎸 Mississippi – Remote 🏰 Missouri – Remote

💵 $200k - $325k / year

⏰ Full Time

🔴 Lead

⚙️ Operations

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DaVita Kidney Care

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1994

⚕️ Healthcare Insurance

💰 Post-IPO Debt on 2021-02

Healthcare Insurance

DaVita Kidney Care is a leading healthcare company that provides dialysis and related treatments for patients with kidney disease. Committed to improving the quality of life for its patients, DaVita focuses on offering integrated kidney care and supporting its diverse team of healthcare professionals, including nurses, dietitians, social workers, and patient care technicians. The company emphasizes a strong culture, career development, and comprehensive benefits to create an inclusive and supportive work environment for its employees.

📋 Description

• Sets enterprise direction for clinical services strategies & programs that improve patient outcomes, advance safety performance, and drive consistent execution across the country. • Provides executive leadership for innovation and strategic initiatives that address business priorities, field performance needs, and evolving patient care requirements. • Manages compliance and regulatory adherence, ensuring training programs meet external regulatory requirements, required documentation is submitted to regulatory agencies, and action plans are developed and executed to address deficiencies. • Establishes enterprise clinical education strategy and priorities, ensuring educational programs are aligned to clinical, operational, quality, and safety goals. • Identifies, analyzes, and drives continuous improvement opportunities of educational offerings; regularly reports on training program performance. • Ensures teams drive the implementation of training materials/revisions and ensures timely completion of required training for clinical teammates. • Manages a diverse team including Directors of Clinical Services and Clinical Services Managers to include training, coaching, and ongoing performance management. • Owns clinical policy, procedure, and standards governance; leads clinical writing to ensure content is clear, usable in the field, and aligned with regulatory, safety, and quality expectations. • Partners with Field OPUS leaders and Palmers to drive effective implementation of clinical strategy, including change planning, leader enablement, and escalation/resolution of execution barriers. • Maintains strong field presence through regular travel to markets and clinics to observe workflows, coach leaders, gather frontline input, and ensure strategies are practical, adopted, and sustained. • Participates in the development and management of capital budgets on an ongoing basis.

🎯 Requirements

• Bachelor’s degree in Nursing required • Master’s degree in education, business, or related field preferred • Minimum of ten years’ clinical experience in renal services • Minimum of ten years’ leadership experience in clinical operations, clinical services, education, and/or administrative functions in a complex healthcare environment • Demonstrated experience leading large-scale implementation, change management, and cross-functional strategic initiatives • Demonstrated expertise in effectively teaching adult learners with different learning styles. • Demonstrated expertise in organizing and speaking at large corporate meetings. • Prior experience managing remote teammates. • Highly effective communicator, highly organized with an ability to drive new clinical processes into routine habits, and advanced proficiency in MS Word, Excel, PowerPoint, Outlook, and Learning Management Systems (LMS).

🏖️ Benefits

• Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out • Support for you and your family: Family resources, EAP counseling sessions, access Headspace®, backup child and elder care, maternity/paternity leave and more • Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita’s online training platform StarLearning.