Strategic Business Service and Technical Manager

🕒 Yesterday

🌲 Oregon – Remote

🌲 Oregon – Remote

💵 $150k - $175k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

👻 Ghost score 0%

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Day Wireless Systems

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 1969

🔐 Security

📡 Telecommunications

🏢 Enterprise

Security • Telecommunications • Enterprise

Day Wireless Systems is a provider of communications, security, and related services and hardware. They sell and service two-way radios, portable and mobile radios, radio accessories, repeaters, MOTOTRBO/Motorola solutions, broadband PTT devices, satellite phones, headsets, paging systems. They provide security solutions including Avigilon video, access control, body-worn cameras, VMS, analytics, concealed weapons detection, license plate recognition, mass notification, and incident management. They design and install DAS/BDA in-building solutions, broadband networking, point-to-point microwave, wireless gateways, tower construction and leasing, site management, and tower services. They offer system design, project management, installation, maintenance, FCC licensing, RF field services, vehicle upfitting, rentals, and certified service centers. They serve public safety, government, fire & rescue, law enforcement, healthcare, construction, data centers, utilities, transit, hospitality, and manufacturing. They operate across multiple US states and internationally with over 500 employees per their site. They are a Motorola Solutions dealer and provide enterprise-grade communications and security ecosystems for critical communications, public safety, and commercial customers.

📋 Description

• Manage the day-to-day technical and operational performance of the division • Directly manage technicians, Field Service Managers, and others supporting LMR, DAS, and ERCES systems • Grow service contract revenue annually • Maintain current contracts and the contract renewal program • Create new avenues for contract growth, including program rollouts and template documentation • Serve as project manager for special, large, or critical projects • Provide project-management oversight and lead projects to completion • Lead service-focused RFP/Q responses and quote services • Develop a complete understanding of SOW and post-sale requirements • Report directly to the ASM • Maintain primary accountability for SeaTac, with certain responsibilities extending statewide • Establish customer and Motorola or contractor relationships • Collaborate with service managers, project managers, technical leads, and the sales team • Conduct site walks as required by projects • Oversee subcontractor activities • Generate quotations • Provide project oversight

🎯 Requirements

• Associate degree (A.A.) or equivalent from a two-year college or vocational school in electronics & wireless system repair, plus minimum four years related work experience in electronic communications repair; or equivalent combination of education and experience • Federal Communications Commission (FCC) Commercial License (General Radiotelephone Operator License/GROL) • Driver’s License required • Passport valid for travel outside the United States required • ETA-Certified Service Manager (CSM) preferred • Original Equipment Manufacturer (OEM) Certifications (Test Equipment, Data Platforms, Motorola, BDA/DAS) ideal

🏖️ Benefits

• Remote work / telecommuting 100% of the time • Valid passport for travel outside the United States