Digital Federal Credit Union
1001 - 5000 employees
Founded 1979
🏦 Banking
💸 Finance
🤝 Non-profit
Banking • Finance • Non-profit
Digital Federal Credit Union is a member-owned, not-for-profit credit union offering a full range of retail and business financial services. DCU provides checking and savings accounts, loans (vehicle, mortgage, student, personal, commercial), credit cards, investment and insurance products, digital banking and mobile apps, and financial education and community support programs. It operates branches and a large ATM network and emphasizes low fees, competitive rates, member-focused service, and community impact.
Information Center Assistant Manager
🕒 June 3
🗻 New Hampshire, Massachusetts – Remote
💵 $78.9k - $88.8k / year
⏰ Full Time
🟡 Mid-level
🟠 Senior
👔 Manager
🦅 H1B Visa Sponsor
📊 Check your resume score for this job
Improve your chances of getting an interview by checking your resume score before you apply.
Digital Federal Credit Union
1001 - 5000 employees
Founded 1979
🏦 Banking
💸 Finance
🤝 Non-profit
Banking • Finance • Non-profit
Digital Federal Credit Union is a member-owned, not-for-profit credit union offering a full range of retail and business financial services. DCU provides checking and savings accounts, loans (vehicle, mortgage, student, personal, commercial), credit cards, investment and insurance products, digital banking and mobile apps, and financial education and community support programs. It operates branches and a large ATM network and emphasizes low fees, competitive rates, member-focused service, and community impact.
📋 Description
• Manage, supervise, coach, and assist team members • Provide performance development opportunities for Information Center staff • Support DCU's Service Excellence initiative through direct coaching • Facilitate regular team meetings and one on one coaching sessions
🎯 Requirements
• High School diploma or equivalent • Previous contact center supervisor or management experience • Strong technical skills, including proficiency in all MS Office programs and contact center related systems • Excellent verbal and written communication skills • Strong analytical skills
🏖️ Benefits
• Health insurance • 401(k) matching • Professional development opportunities
Apply NowSimilar Jobs
🕒 June 3
Manager of Executive Escalations at G.E.H.A overseeing sensitive medical and dental case resolutions. Leading a team and collaborating with cross-functional partners to ensure high-quality service.
🕒 June 3
Senior Manager overseeing asset management and field support operations at Sysco. Leading a team and executing maintenance strategies for efficiency across Sysco's operating locations.
🕒 June 3
Engagement Team Manager overseeing member outreach at RightMove Health. Leading a team and enhancing engagement strategies while providing direct support to members via the phone.
🕒 June 3
Field Reimbursement Manager providing access and reimbursement support for Keenova products. Collaborating with healthcare providers and internal teams to facilitate patient access.
🕒 June 3
Field Reimbursement Manager addressing patient reimbursement challenges in diverse healthcare settings. Educating offices about reimbursement services and insurance structures while ensuring client satisfaction.
🇺🇸 United States – Remote
💵 $80.3k - $133.8k / year
⏰ Full Time
🟡 Mid-level
🟠 Senior
👔 Manager
🦅 H1B Visa Sponsor
