Subscription Administrator

🕒 August 21

🇺🇸 United States – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

🖥️ Administration

🦅 H1B Visa Sponsor

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👻 Ghost score 41%

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Logo of DecisionPoint Corporation

DecisionPoint Corporation

51 - 200 employees

Founded 2011

🎖️ Defense

💼 Consulting

📦 Logistics

Defense • Consulting • Logistics

DecisionPoint Corporation is a Service Disabled Veteran Owned Small Business specializing in IT modernization and digital transformation for government agencies. They provide comprehensive services including cybersecurity, health IT, and intelligent automation solutions, aimed at improving operational efficiency and effectiveness while ensuring secure cloud migration. Their Centers of Excellence approach drives mission success by addressing the most pressing challenges faced by government entities through innovative technology and expert support.

📋 Description

• Manage GovDelivery subscriber groups, segmentation rules, and subscription modules • Configure and maintain automated subscription workflows • Support subscriber data imports, cleansing, audit checks, and metadata updates • Monitor subscription performance and identify anomalies or delivery issues • Coordinate with communications teams to align groups with ongoing campaigns and ePublications • Maintain subscription dashboards, user profiles, and delivery preferences • Validate subscription forms, opt-in/opt-out flows, and related UI elements • Ensure subscription processes meet federal communications and accessibility standards • Maintain documentation for subscriber workflows, data rules, and governance processes • Support analytics integration and stakeholder reporting • Collaborate with content, analytics, UX, and communications teams to maintain subscription lists, troubleshoot delivery issues, and optimize audience engagement

🎯 Requirements

• Candidate must possess a Tier 2 Moderate Risk Public Trust from any federal agency or an active Secret clearance or higher • Bachelor’s degree in Information Science, Marketing, Digital Communications, or a related field • Minimum 2 years of experience in digital communications, marketing operations, data management, or subscriber/list administration • Experience with enterprise communications tools; GovDelivery strongly preferred • Experience performing structured data updates or maintaining digital systems • Understanding of audience segmentation, subscription workflows, and metadata rules • Familiarity with email delivery platforms and subscriber list management • Basic understanding of accessibility and digital communications standards • Experience with GovDelivery automations and audience modules preferred • Experience performing QA checks on forms, lists, and user flows preferred • Familiarity with basic data analysis or reporting tools preferred • Strong organizational skills and attention to detail • Ability to manage repetitive workflows with precision and consistency • Strong communication and coordination skills with cross-functional teams • Ability to troubleshoot subscription issues and document findings clearly • Ability to handle sensitive subscriber data securely and appropriately

🏖️ Benefits

• Regular full-time employment • Fully remote work arrangement

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