Technical Writer

November 20

🍂 Massachusetts – Remote

Although this job is listed in Massachusetts, this company may be open to hiring remote in other states.

💵 $70k - $80k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

🔏 Technical Writer

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DeepHealth

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Artificial Intelligence • Healthcare Insurance • SaaS

DeepHealth is a global leader in AI-powered health informatics, providing innovative solutions designed to enhance operational efficiency and clinical confidence in radiology. As a wholly-owned subsidiary of RadNet, Inc. , DeepHealth offers a comprehensive suite of diagnostic and imaging tools, including the DeepHealth OS, a pioneering cloud-native operating system. Their AI-powered solutions support large-scale diagnostic programs and streamline workflows in areas such as breast, prostate, lung, and brain cancer detection. DeepHealth collaborates with leading healthcare institutions worldwide to transform radiology practices and improve care delivery.

11 - 50 employees

🤖 Artificial Intelligence

⚕️ Healthcare Insurance

☁️ SaaS

💰 $225k Grant on 2019-08

📋 Description

• Develop, write, and edit a wide range of technical documentation, including but not limited to: User manuals and guides for IT systems and applications. • Knowledge base articles and FAQs for common issues. • Troubleshooting guides for IT support staff and end-users. • Installation and configuration guides. • System administration guides. • Assisting with release notes and update summaries. • Collaborate closely with IT engineers, developers, product managers, and support teams to gather information and ensure documentation accuracy and completeness. • Organize and maintain existing documentation to ensure it is up-to-date and easily accessible. • Identify opportunities to improve the clarity, usability, and effectiveness of existing documentation. • Ensure all documentation adheres to established style guides, terminology, and branding standards. • Participate in the review process for technical content, incorporating feedback from subject matter experts. • Assist in the development and implementation of documentation best practices and processes.

🎯 Requirements

• Bachelor's degree in Technical Communication, English, Journalism, Computer Science, or a related field. • 2 Years experience as a Technical Writer with a focus on IT documentation. • Proven ability to understand technical concepts and present them clearly and concisely to diverse audiences. • Proficiency with documentation tools (e.g., Confluence, SharePoint). • Experience with version control systems (e.g., Git) is a plus. • Strong understanding of common IT concepts, terminology, and systems (e.g., networking, operating systems, software applications, cloud services). • Excellent written and verbal communication skills. • Strong attention to detail and organizational skills. • Ability to work independently and as part of a collaborative team in a fast-paced environment. • Ability to manage multiple projects simultaneously and meet deadlines.

🏖️ Benefits

• Reasonable accommodations may be made to enable people with disabilities to perform the essential functions of the job. • Health insurance • 401(k) matching • Flexible working hours • Paid time off • Remote work options