Assistant Project Coordinator

Job not on LinkedIn

October 28

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Delegate CX

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B2B • Recruitment • Enterprise

Delegate CX is a company that specializes in helping U. S. businesses scale their teams by providing highly-trained global talent. Through their proprietary 4D process and comprehensive training programs, they streamline the hiring and onboarding processes, making it easier and more cost-effective for companies to grow. Delegate CX emphasizes integrating their outsourced, full-time hires seamlessly into the client company’s teams, providing an additional layer of support for continued business growth.

11 - 50 employees

🤝 B2B

🎯 Recruiter

🏢 Enterprise

📋 Description

• Monitor orders and the documentation of order confirmations and vendor emails. • Ensure that POs are accurate and that they are issued to suppliers with the correct client artwork files. • Assist in contacting suppliers and vendors to receive order status, proof, and tracking information for in-house orders. • Contact vendors for inventory checks, pricing, freight quotes, and lead times. • Communicate with clients using email templates for order updates and logistics. • Provide timely support, research, and feedback on the progress of orders, changes, and customer or vendor inquiries. • Coordinate shipping and freight arrangements, providing customers with shipment tracking numbers and monitoring shipping reports to ensure all projects are on schedule for on-time delivery. • Maintaining accurate and up-to-date client and vendor files and databases. • Ad hoc tasks aligned with those mentioned above.

🎯 Requirements

• Bachelor's degree in Marketing, Communications, Business Administration, or any related field • 1-2 years of direct Promotional, Customer Service, or Order Management role • Strong verbal, written, and English communication skills. • Ability to work overnight/graveyard shifts in Philippine time or within US operating hours. • Proficient in both Microsoft and Google applications. • Basic exposure to Adobe Illustrator, Adobe Photoshop, and Canva is ideal. • Direct experience in the promotional industry or comparable e-commerce experience is beneficial. • Ability to prioritize and manage multiple projects under tight deadlines. • Ability and willingness to learn industry-specific software. • Experience with promotional products includes item research, ordering, and follow-up.

🏖️ Benefits

• Industry-leading salary packages • Permanent work-from-home setup • Company equipment provided • Internet stipends upon regularization • HMO Coverage • PTO credits and service incentive leaves • Major spring and winter company live events • Monthly employee appreciation virtual events • Company-provided career skills training courses • A company culture focused on your personal and professional growth