Senior Rider Onboarding Associate – 6 Months FTC

🔥 1 minute ago

🇬🇧 United Kingdom – Remote

⏳ Contract/Temporary

🟠 Senior

🇬🇧 UK Skilled Worker Visa Sponsor

This company has sponsored UK Skilled Worker visas in the past.

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Deliveroo

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2013

🍽️ Food & Beverage

📦 Logistics

📣 Marketing

💰 Post-IPO Equity on 2021-08

Food & Beverage • Logistics • Marketing

Deliveroo is a food delivery service that partners with restaurants, takeaways, supermarkets, and shops to bring a wide variety of meals directly to customers' doors. Users can easily track their orders and receive notifications about their delivery in real-time, ensuring a quick and efficient service. Deliveroo also offers options for workplaces and provides gift cards, making it a versatile choice for dining occasions.

📋 Description

• Optimise the format and structural workflow of physical Rider Onboarding Hubs • Design, operationalise, and expand physical onboarding spaces across the UKI • Create and execute the 12-month delivery plan for in-person onboarding • Partner with Rider Support, Product, and broader Onboarding teams to troubleshoot live operational issues • Lead face-to-face onboarding sessions across the UKI • Support localised operations within regional hubs • Identify and eliminate rider deficits in hard-to-source zones • Collaborate with the Supply team on demand forecasting models • Lead tactical supply planning and execution for peak trading seasons

🎯 Requirements

• Proven operational experience within technology, start-ups, food delivery logistics, or direct experience working as a Deliveroo Rider • Ability to work independently in the field, navigate changing operational priorities, and use initiative • Strong empathetic listening and communication skills • Ability to influence internal product teams and manage candidate groups • Valid UKI driving licence • Access to own vehicle for locations underserved by public transport • Flexibility to travel early and late • Familiarity with G Suite, Slack, Looker, and Salesforce tooling (nice to have) • Professional proficiency in Portuguese or Arabic (nice to have) • Willingness to undertake significant travel across the UK with flexible working hours

🏖️ Benefits

• All field-based travel, accommodation, and personal vehicle mileage expenses fully covered by the company • Opportunity to learn fast in an entrepreneurial environment • Career development and opportunities to develop new skills • Inclusive, collaborative, values-driven culture • Reasonable adjustments and application support for candidates with disabilities or long-term health conditions