
B2B • Media • Enterprise
dentsu Austria is a part of the Dentsu Group, serving as an integrated growth and transformation partner to leading organizations worldwide. The company focuses on pushing the boundaries of business transformation and sustainable growth, providing world-class services and integrated solutions. Dentsu Austria is committed to innovating and creating experiences that enrich every business, with a strong emphasis on research, analysis, and media trends. By leveraging their global network of innovators, they strive to simplify complexities and drive impactful outcomes for brands, people, and society.
51 - 200 employees
Founded 1900
🤝 B2B
📱 Media
🏢 Enterprise
November 25

B2B • Media • Enterprise
dentsu Austria is a part of the Dentsu Group, serving as an integrated growth and transformation partner to leading organizations worldwide. The company focuses on pushing the boundaries of business transformation and sustainable growth, providing world-class services and integrated solutions. Dentsu Austria is committed to innovating and creating experiences that enrich every business, with a strong emphasis on research, analysis, and media trends. By leveraging their global network of innovators, they strive to simplify complexities and drive impactful outcomes for brands, people, and society.
51 - 200 employees
Founded 1900
🤝 B2B
📱 Media
🏢 Enterprise
• Act as the primary technical and strategic advisor for technology services projects and opportunities. • Partner with ICUC client success teams to understand client priorities and translate them into actionable platform strategies. • Collaborate with technology partners to advocate for client needs and ensure alignment across all stakeholders. • Lead discovery sessions and platform audits to assess current usage, identify opportunities for efficiency, and recommend enhancements. • Provide best practices, thought leadership, and ongoing guidance to clients on how their technology platform can support their evolving business objectives. • Support new implementations and ongoing managed services projects to ensure seamless execution and measurable outcomes. • Collaborate with Client Success on client quarterly business reviews (QBRs) to identify opportunities for expansion and innovation. • Stay up to date on platform updates, new features, and industry trends, ensuring ICUC remains ahead of the curve. • Work closely with Sales and Client Success to support client pitches, renewals, and expansion opportunities.
• 3+ years of experience in client management, ideally within an agency setting and working with enterprise clients, showcasing a comprehensive understanding of the social media landscape. • Extensive training and hands-on experience with enterprise social media management platforms. • Proven ability to design and implement advanced workflows, governance structures, and custom dashboards. • Strong consultative skills with the ability to engage senior stakeholders, articulate business value, and foster trusted client relationships. • Experience working across cross-functional teams (internal, clients, technology partners) to align on goals and outcomes. • Excellent communication and presentation skills, capable of influencing stakeholders at all levels. • Comfortable balancing technical problem-solving with client-facing relationship management.
• A range of medical, dental, RRSP, paid time off, and/or other benefits available to all permanent employees.
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