Product Manager

🕒 April 9

🏢🏡 London – Hybrid

⏰ Full Time

🟢 Junior

✅ Product Manager

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Depop

WebsiteLinkedInAll Job Openings

201 - 500 employees

Depop is the community-powered circular fashion marketplace where anyone can buy, sell and discover desirable, affordable secondhand fashion. Together with its community of approximately 35 million registered users, Depop is on a mission to make fashion circular - encouraging more people to choose secondhand and extend the lives of their clothes, redefining fashion consumption.

📋 Description

• Technical Strategy & Roadmap: Partner with ML Scientists to shift from conversation-level detection to sophisticated user-level models. You will define the vision for identifying bad actors based on 40+ features across historical enforcement, user reports, and listing behavior. • Precision-Driven Execution: Own the trade-offs between catching "bad actors" and protecting legitimate sellers. You will aim for high-precision targets to ensure we catch high-volume counterfeiters and phishers before they impact our users. • System Evolution: Oversee the development of auto-retraining systems and models for a wide range of policy violations, from counterfeit goods, prohibited items, abusive behaviour, and any unsafe content for our community. • Resource & Stakeholder Management: Navigate a lean, high-output environment. You will be the bridge between Operations leadership and the technical team.

🎯 Requirements

• Technical Foundation: You possess a strong foundational understanding of machine learning—whether gained through professional PM experience, engineering roles, or dedicated personal projects. • Analytical Rigor: You live and breathe with data. You can dive into performance metrics and understand why a model is flagging specific accounts or behaviors. • User Outcome Focus: You can balance rigorous policing with a user-first mindset, ensuring our models accurately evaluate and protect genuine sellers while minimizing the friction of false positives. • Resilience & Speed: Trust & Safety could sometimes be a "cat-and-mouse" game. You are comfortable with fast-scaling environments and can pivot quickly when new fraud trends emerge. • Communication: Ability to explain complex ML logic to non-technical stakeholders while maintaining deep technical credibility with your Engineering partners. • Bonus points: Technical Background: A background as Data Analyst, Engineer, or ML Scientist is a big plus! • Domain Expertise: Direct experience in Trust & Safety, Fraud, or Risk at a marketplace or social platform. • Marketplace Experience: Understanding the marketplace dynamics and the unique frictions in peer-to-peer interactions. • Community Mindset: A passion for Depop’s mission of circularity and self-expression. Especially if you’re already part of the Depop community.

🏖️ Benefits

• Health + Mental Wellbeing PMI and cash plan healthcare access with Bupa • Subsidised counselling and coaching with Self Space • Cycle to Work scheme with options from Evans or the Green Commute Initiative • Employee Assistance Programme (EAP) for 24/7 confidential support • Mental Health First Aiders across the business for support and signposting • Work/Life Balance: 25 days annual leave with option to carry over up to 5 days • 1 company-wide day off per quarter • Impact hours: Up to 2 days additional paid leave per year for volunteering • Fully paid 4 week sabbatical after completion of 5 years of consecutive service with Depop, to give you a chance to recharge or do something you love. • Flexible Working: MyMode hybrid-working model with Flex, Office Based, and Remote options *role dependant • All offices are dog-friendly • Ability to work abroad for 4 weeks per year in UK tax treaty countries • Family Life: 18 weeks of paid parental leave for full-time regular employees • IVF leave, shared parental leave, and paid emergency parent/carer leave • Learn + Grow: Budgets for conferences, learning subscriptions, and more • Mentorship and programmes to upskill employees • Your Future: Life Insurance (financial compensation of 3x your salary) • Pension matching up to 6% of qualifying earnings • Depop Extras: Employees enjoy free shipping on their Depop sales within the UK. Special milestones are celebrated with gifts and rewards!