Solutions Engineer

Job not on LinkedIn

🕒 January 27

🚗 Michigan – Remote

🚗 Michigan – Remote

💵 €80k - €120k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💻 Solutions Engineer

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deque

WebsiteLinkedInAll Job Openings

- employees

☁️ SaaS

💼 Consulting

🤝 B2B

SaaS • Consulting • B2B

Deque is a digital accessibility company that helps organizations make websites, web and mobile applications, and other digital products accessible to people with disabilities. Deque provides accessibility testing tools (including the well-known axe accessibility engine and commercial toolsets), accessibility training and certification, and consulting services to help institutions implement accessibility programs and meet standards such as WCAG and ADA.

📋 Description

• Assist AE’s in technical discovery sessions with customers • Deliver tailored technical demos of Deque products showcasing value mapped to client use cases and business outcomes • Work with AE’s to help create business cases, that focus on ROI, cost savings, value realization and creation • Led Deque Proof of concepts for all deque products, this involves capturing customer success criteria and mapping it back to deques unique solutions, leading zoom check in calls, helping setup/provision deque POC accounts, monitoring POC utilization, helping setup integrations, build and enable technical champions, training and enablement of deque products to quickly deliver a technical win • Work and collaborate with Deque Customer Support, Product Management, and R&D to share product knowledge from the field to drive the strategic direction of the deque product suite • Occasionally attend accessibility conferences, assist with webinars, write blog posts on behalf of Deque to help drive adoption and awareness of Deque products • Understand and articulate opportunities to improve and optimize results of customer usage and implementation of Deque products, and help build business cases for further investment for upsells and cross-sells.

🎯 Requirements

• At least 3 years of experience in pre-sales or post-sales implementation role • Professional language skills in at least 1 of the French or German languages besides English. • Deep understanding of UI (web and mobile), front-end technologies (HTML, CSS, JavaScript, etc). • Deep experience in at least one programming language (Javascript or Node are ideal) • Good understanding of CI/CD tools like github actions, Azure Devops, Jenkins • Experience with UI test automation frameworks like playwright, cypress, or selenium. • Good understanding of SDLC and its components (Think agile, Kanban, Scrum) • Excellent communication and presentation skills • Experience with building technical champions, value realization/creation, helping create business cases with AE’s • Good understanding of the accessibility software domain and customers' needs • Travel up to 30%

🏖️ Benefits

• We care deeply • We practice humility