EMR System Administrator

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October 24

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DermCare Management

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B2B • Enterprise

DermCare Management is a physician-founded dermatology practice management company that provides administrative, operational, and growth support to dermatologists and dermatology practices. It offers services including shared back-office functions (billing, finance, payroll, group purchasing), integrated IT/EMR systems, marketing and practice development, physician support and clinical leadership, capital and retirement/exit planning, and partnership/acquisition pathways to help practices expand or transition. The company focuses on enabling clinicians to prioritize patient care while driving practice growth and operational excellence.

1001 - 5000 employees

Founded 2017

🤝 B2B

🏢 Enterprise

📋 Description

• Responsible for the day-to-day support, ongoing upgrades & maintenance, documentation, data quality, and user training of EMR (Electronic Medical Records) platform across all DermCare locations • Learn DermCare processes in an effort to get consistency in roll out of the new system across multiple offices and locations • Create and maintain configuration documentation, as well as system and operations documentation and workflows related to the EMR platform • Offer suggestions and solutions on operational improvements to maximize efficiency, revenue and patient satisfaction • Participate in creating and implementing training programs for the EMR platform • Trains end-users and other business teams to maximize adoption of the system • Perform daily system monitoring, verifying data integrity and ensuring end users are following established processes and protocols • Perform clinical documentation audits as needed • Build strong relationships with peers to convey a sense of being a subject matter expert in EMR

🎯 Requirements

• Bachelor's Degree preferred • 2+ years experience in software training, EMR platforms, implementation and/or relevant medical practice experience • Nextech experience required, ModMed background desirable • Knowledge of medical office procedures and billing • Solid understanding of practice workflows as it relates to system interaction • Proficient in MS Office; working knowledge of databases • Excellent organizational and multitasking ability with strong attention to detail • Time management skills with ability to set and meet deadlines • Outstanding interpersonal, verbal and written communication skills • Professional, patient and balanced approach to handling difficult customer situations • Takes initiative in goal fulfillment and deadlines • Ability to travel 25-40% of the time • Ability to provide some off-hours support, including weekend travel

🏖️ Benefits

• Proactively take ownership in the support of enterprise-wide implementation, management and ongoing operations of the EMR systems • Collaborates with RCM, Operations, Data Warehouse, Project Management, EMR Vendor and the Executive group to roll out and support EMR implementations across the company • Define, prioritize, and resolve all support requests in an organized, efficient and expedited manner • Stays current on new features, feature releases , and communicate updates to all end users • Prepare, maintain and disseminate training materials and user guides