Customer Service – Booking Hotels

Job not on LinkedIn

🕒 April 2

🇺🇸 United States – Remote

💵 $25k - $75k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

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Logo of Destination Knot

Destination Knot

11 - 50 employees

Founded 2019

✈️ Travel

🏨 Hospitality

👥 B2C

Travel • Hospitality • B2C

Destination Knot is a consumer-facing website focused on destination weddings, branded with the tagline "Weddings Beyond Borders. " The site includes contact and email-signup forms for updates and promotions, indicating it provides resources, marketing and direct engagement for couples planning weddings outside their home region. The site content and features suggest the company operates in the destination wedding planning / event services space, oriented toward consumers.

📋 Description

• Assist clients in selecting and booking hotel accommodations • Provide accurate information on hotel amenities, pricing, and availability • Respond promptly and professionally to client inquiries via phone, email, or online chat • Maintain detailed and accurate records of client interactions and bookings • Collaborate with team members to ensure seamless client experiences • Stay updated on hotel offerings, travel trends, and industry changes • Attend virtual training sessions and team meetings

🎯 Requirements

• Strong communication and customer service skills • Friendly, professional demeanor and positive attitude • Comfortable working independently and managing time effectively • Basic computer skills and a reliable internet connection • Interest in travel and helping clients plan memorable stays • Previous experience in customer service, hospitality, or sales is a plus but not required

🏖️ Benefits

• Flexible, remote work environment • Full training and access to industry resources and tools • Supportive team culture and mentorship • Income-earning possibilities based on performance • Exclusive travel discounts and perks through industry partners • Personal and professional development opportunities

Apply Now

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