Devoteam
Artificial Intelligence • Cloud Managed Services • Cybersecurity
Devoteam is a multinational technology consulting company that specializes in delivering innovative solutions in areas such as Artificial Intelligence, Cloud Managed Services, and Cybersecurity. With a focus on business transformation, Devoteam helps organizations optimize their IT infrastructure and migrate to cloud-native architectures. They partner with leading technology providers like AWS, Google Cloud, and Microsoft to drive digital transformation and sustainable IT practices across various industries.
5001 - 10000 employees
🤖 Artificial Intelligence
🔒 Cybersecurity
Ingeniero de Plataforma, Genesys Cloud
Job not on LinkedIn
August 27
🗣️🇪🇸 Spanish Required
Devoteam
Artificial Intelligence • Cloud Managed Services • Cybersecurity
Devoteam is a multinational technology consulting company that specializes in delivering innovative solutions in areas such as Artificial Intelligence, Cloud Managed Services, and Cybersecurity. With a focus on business transformation, Devoteam helps organizations optimize their IT infrastructure and migrate to cloud-native architectures. They partner with leading technology providers like AWS, Google Cloud, and Microsoft to drive digital transformation and sustainable IT practices across various industries.
5001 - 10000 employees
🤖 Artificial Intelligence
🔒 Cybersecurity
📋 Description
• Devoteam: consultora europea líder en estrategia digital, plataformas tecnológicas y ciberseguridad • Incorporación como Ingeniero de Plataforma Genesys Cloud / Especialista de Implementación • Configuración de usuarios, colas, flujos de llamadas, canales y grupos • Parametrización de enrutamientos, tiempos de espera y SLAs • Gestión de canales digitales y configuraciones de contactabilidad • Modalidad teletrabajo (trabajo remoto)
🎯 Requirements
• Experiencia con Genesys Cloud o implementación de Genesys • Conocimientos en configuración de usuarios, colas, flujos de llamadas, canales y grupos • Conocimiento en parametrización de enrutamientos, tiempos de espera y SLAs • Gestión de canales digitales y configuraciones de contactabilidad
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