Solution Consultant, CRM, Salesforce

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August 28

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Digital Alchemy

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Enterprise • Marketing

Digital Alchemy is a leading provider of marketing automation solutions with over two decades of experience. The company specializes in AI-driven decisioning, hyper-personalization, and true multi-channel orchestration to help brands enhance customer-centric interactions. Digital Alchemy offers a comprehensive suite of services, including strategy consulting, platform implementation, and operations support to optimize marketing processes. Their solutions are designed to drive revenue, retention, and loyalty by leveraging real-time data and behavioral sciences. Trusted by well-known brands, Digital Alchemy is committed to delivering high-quality results and client satisfaction.

201 - 500 employees

Founded 2003

🏢 Enterprise

📋 Description

• Design, implement, and maintain CRM solutions that support business strategies and objectives • Design and develop high-quality CRM applications; customize CRM platforms (like Salesforce) • Integrate CRM systems with other enterprise systems (e.g., ERP, Marketing Automation) to ensure seamless data flow • Manage CRM data integrity; develop strategies for data acquisition, migration, and maintenance • Provide technical support to CRM users and conduct training sessions • Analyze business processes and user needs to design CRM solutions that improve engagement and efficiency • Manage CRM projects including planning, resource allocation, and timeline management • Provide technical leadership; mentor junior developers and collaborate with cross-functional teams • Monitor CRM system performance, identify issues, and implement optimizations • Stay updated with latest CRM technologies and trends to propose innovative solutions

🎯 Requirements

• Bachelor’s degree in Computer Science, Information Technology, or related field • 5+ years of experience in CRM development, with a proven track record of successful CRM implementation • Strong knowledge of CRM platforms (e.g., Salesforce) • Proficiency with programming languages (e.g., Java, .NET, JavaScript) • Experience with database management, SQL, and data integration tools • Experience in Salesforce Development including APEX, Visualforce, APEX Triggers and Lightning • Experience with APEX Data Loader and Force.com (would be a plus) • Extensive experience designing and implementing complex business processes using declarative tools and code • Experience building integrations with external systems using RESTful and SOAP APIs • Excellent analytical and problem-solving skills • Strong communication and leadership abilities • (Desirable) Certifications in CRM platforms (e.g., Salesforce Certified Developer) • (Desirable) Experience in cloud computing and mobile application development • (Desirable) Project management experience and skills • (Desirable) Experience with middleware solutions (MuleSoft, Informatica, Workato) • Code review and debugging skills