Commercial Analyst

🕒 3 days ago

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Direct Line Group

WebsiteLinkedInAll Job Openings

10,000+ employees

💳 Fintech

👥 B2C

Insurance • Fintech • B2C

Direct Line Group is a dynamic insurance company committed to innovation and customer service. With a focus on auto services, technology, and customer care, DLG strives to raise the bar in the insurance industry by providing expert and personal experiences to its customers. They embrace digital transformation and are investing in technological advancements to remain at the forefront of the evolving auto sector, all while fostering an inclusive workplace that values individual contributions.

📋 Description

• Monitor and report on weekly performance metrics across the Sales and Renewal funnels. • Conduct in‑depth analysis to identify underlying trends, performance drivers, and improvement opportunities. • Contextualise performance through active monitoring of the motor insurance market and competitor dynamics. • Use data, commercial intuition, and structured thinking to make decisions in uncertain environments. • Support the creation of the Business Plan for Motor PCW customers and track delivery against this plan. • Be curious and creative: challenge assumptions, bring fresh perspectives, and identify opportunities for positive change. • Work collaboratively with Pricing, Product, Operations, Marketing and Digital teams to drive aligned commercial outcomes. • Drive delivery of initiatives using a test‑and‑learn approach to maximise benefits and generate insight. • Build an understanding of customer and commercial trade‑offs in a highly regulated industry. • Develop a strong understanding of the regulatory landscape and translate requirements into implications for business models, products, and processes.

🎯 Requirements

• Commercial acumen with proven experience in identifying opportunities and delivering business change • Strong analytical skills, with the ability to manipulate data sets and draw insights • A curious and creative mindset to challenge processes and customer journeys • Adaptable and proactive to drive positive change • Excellent communication and collaboration skills, and able to influence stakeholders

🏖️ Benefits

• Employer contributed pension • Annual company bonus • Discounts on Insurance products • Generous holiday allowance • Flexible benefits package including optional health and dental insurance • Buy as you earn share scheme • Employee discounts and cashback • Plus, many more