
10,000+ employees
Founded 1994
📡 Telecommunications
📱 Media
Telecommunications • Media
DIRECTV is a leading provider of satellite TV and internet-based television services in the United States. They offer a variety of television packages that include a wide range of channels, premium networks, sports, and movies. Customers can choose between satellite TV or streaming via existing internet services without the need for a satellite dish. DIRECTV is known for its extensive sports programming, including exclusive access to NFL Network and NFL RedZone, as well as regional sports networks. Additionally, DIRECTV provides services for both residential and business customers and offers a variety of deals and promotions, including discounts and reward cards for new customers.
🕒 August 5
🏄 California – Remote
💵 $83.4k - $151.4k / year
⏰ Full Time
🟡 Mid-level
🟠 Senior
👷♀️ Project Manager
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10,000+ employees
Founded 1994
📡 Telecommunications
📱 Media
Telecommunications • Media
DIRECTV is a leading provider of satellite TV and internet-based television services in the United States. They offer a variety of television packages that include a wide range of channels, premium networks, sports, and movies. Customers can choose between satellite TV or streaming via existing internet services without the need for a satellite dish. DIRECTV is known for its extensive sports programming, including exclusive access to NFL Network and NFL RedZone, as well as regional sports networks. Additionally, DIRECTV provides services for both residential and business customers and offers a variety of deals and promotions, including discounts and reward cards for new customers.
• Support the DIRECTV for Business channel in delivering strategic initiatives that drive business growth, improve customer experience, and meet financial and operating objectives • Manage 2–3 medium-to-large-scale projects simultaneously across various implementation stages • Identify cross-functional inputs and proactively manage action items, issues, and deliverables • Drive progress and execution across cross-functional project teams • Coordinate with Sales, Marketing, IT, Customer Service, Home Services, Supply Chain, Legal, and third-party partners • Document current and future-state business processes, recommend enhancements, and implement changes • Gather and document detailed business requirements and develop process flows • Support project launches through smoke testing, launch calls, and production issue resolution • Confirm technical requirements drafted by IT and participate in systems discussions • Develop and maintain project documentation, including business rules, requirements, action items, agendas, minutes, and project plans • Identify potential problems and formulate solutions aligned with business needs • Evaluate decisions and processes against customer and company goals; escalate as needed • Coordinate and perform user acceptance testing with internal business teams and external partners • Report issues to IT, ensure resolution, and document and execute project test cases • Prepare launch go/no-go checklists and contingency plans • Provide management updates on progress, risks, issues, and mitigation recommendations • Present project readouts to senior leadership when required
• Bachelor’s Degree and 3+ years’ relevant experience required • Experience in medium-large scale, heavily IT-centric project implementation required • Experience working with and implementing products/engineering desired • Strong problem-solving and analytical skills, including qualitative and quantitative skills • Ability to learn the business and become a subject matter expert for cross-functional teams • Experience documenting business requirements, UAT test plans, and UAT test cases • Experience executing test cases and managing defects • Experience working with cross-functional teams including Marketing, Legal, Accounting, Sales, Dealer Compensation, IT, and Customer Care • Ability to analyze complex issues and design appropriate solutions • Leadership qualities, including meeting facilitation, time management, organizational skills, influencing, and negotiation skills • Ability to synthesize information and develop creative solutions • Demonstrated success managing matrix teams and working effectively with business and technical managers • Ability to manage a heavy workload, accommodate change, and adapt accordingly • Experience delivering results in a fast-moving, challenging environment • Excellent communication skills and ability to tailor communication to the audience • Experience with public speaking and presentations • Proficiency in standard MS Office applications • Approximately 10% travel, with occasional travel depending on project assignment • May require a background check due to routine access to proprietary company and customer data • Must be located in the United States, excluding Alaska
• Market-competitive compensation • Base salary structure determined by role, level, location, job-related skills, experience, and relevant education or training • Bonus and benefits included in the total compensation package (specific details not provided)
Apply Now🕒 August 5
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💰 Private Equity Round on 2021-10
⏰ Full Time
🟢 Junior
🟡 Mid-level
👷♀️ Project Manager