DocPlanner
Healthcare Insurance • SaaS • B2C
DocPlanner is a global healthcare platform dedicated to improving the patient experience by helping them find the perfect doctor and book appointments easily. By creating an enjoyable patient journey, DocPlanner assists patients in accessing the best care possible anytime and anywhere. The company also offers doctors an integrated end-to-end solution to help manage their practices and improve their online reputation, allowing them to focus more on their patients. With a presence in 13 countries, including Poland, Brazil, and Spain, DocPlanner facilitates over 22 million appointments each month and hosts more than 90 million patient visits. It supports 260,000 active doctors, making it a leading healthcare platform with a strong international footprint.
1001 - 5000 employees
Founded 2012
⚕️ Healthcare Insurance
☁️ SaaS
👥 B2C
Field Customer Success Specialist
Job not on LinkedIn
September 24
🗣️🇮🇹 Italian Required
DocPlanner
Healthcare Insurance • SaaS • B2C
DocPlanner is a global healthcare platform dedicated to improving the patient experience by helping them find the perfect doctor and book appointments easily. By creating an enjoyable patient journey, DocPlanner assists patients in accessing the best care possible anytime and anywhere. The company also offers doctors an integrated end-to-end solution to help manage their practices and improve their online reputation, allowing them to focus more on their patients. With a presence in 13 countries, including Poland, Brazil, and Spain, DocPlanner facilitates over 22 million appointments each month and hosts more than 90 million patient visits. It supports 260,000 active doctors, making it a leading healthcare platform with a strong international footprint.
1001 - 5000 employees
Founded 2012
⚕️ Healthcare Insurance
☁️ SaaS
👥 B2C
📋 Description
• Visitare i nuovi clienti di persona per introdurre e formare all'uso della piattaforma digitale di MioDottore. • Assistere i clienti nell’uso dei servizi digitali Docplanner per massimizzare i benefici della piattaforma. • Offrire formazione e supporto per garantire risultati immediati e favorire la soddisfazione e la fidelizzazione. • Identificare i bisogni specifici dei clienti e proporre soluzioni personalizzate. • Aiutare medici e cliniche a sfruttare la visibilità online, le integrazioni e gli strumenti di gestione dei dati. • Effettuare visite ai clienti passivi per migliorare l'engagement. • Collaborare con i team di Prodotto, Customer Success, Marketing e Vendite come punto di riferimento per nuove esigenze.
🎯 Requirements
• Almeno 2 anni di esperienza in customer-care, preferibilmente in ambito vendite, supporto post-vendita o formazione utenti. • Familiarità con la tecnologia e i software CRM, in particolare nel settore sanitario. • Disponibilità a frequenti spostamenti all’interno della regione Lombardia con auto propria. • Italiano fluente e una buona conoscenza dell'inglese.
🏖️ Benefits
• Bonus in base agli obiettivi raggiunti 🍝 • Ticket restaurant da €8 • Welfare fino a €1.200 per te e la tua famiglia • Stock Options Plan dopo 6 mesi • Accesso alla piattaforma Ifeel per il benessere mentale • Smartworking
Apply Now