Inside Sales, B2C – Outbound

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October 22

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DocPlanner

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Healthcare Insurance • SaaS • B2C

DocPlanner is a global healthcare platform dedicated to improving the patient experience by helping them find the perfect doctor and book appointments easily. By creating an enjoyable patient journey, DocPlanner assists patients in accessing the best care possible anytime and anywhere. The company also offers doctors an integrated end-to-end solution to help manage their practices and improve their online reputation, allowing them to focus more on their patients. With a presence in 13 countries, including Poland, Brazil, and Spain, DocPlanner facilitates over 22 million appointments each month and hosts more than 90 million patient visits. It supports 260,000 active doctors, making it a leading healthcare platform with a strong international footprint.

1001 - 5000 employees

Founded 2012

⚕️ Healthcare Insurance

☁️ SaaS

👥 B2C

📋 Description

• Active prospecting of B2C customers (Outbound SDR) via phone, WhatsApp and email — not just purposeless cold outreach: you deliver real value from the first contact • Qualifying leads and conducting needs diagnostics based on healthcare professionals' pain points • Scheduling and running online sales meetings • Consultative presentation and sale of our products (marketplace and SaaS) • Applying the SPIN Selling methodology to match solutions to clients' real needs • Complete CRM (HubSpot) record-keeping and disciplined pipeline management • Collaborating with Marketing and Customer Success teams to ensure an end-to-end customer experience

🎯 Requirements

• Degree in Business Administration, Commercial Management, Marketing, Communications or related fields • Experience in B2C inside sales (Inside Sales) • Experience in outbound prospecting or as an SDR • Proficient in outreach, objection handling and closing techniques — experience with SPIN Selling • Resilient, organized, communicative and results-driven • Comfortable working in agile environments, with technology, and motivated to be part of an organization that transforms lives

🏖️ Benefits

• Time-bank system (compensatory hours) that can be taken as time off later • Home office allowance • Meal/Food allowance loaded on a flexible iFood card • Health insurance, dental insurance and group life insurance • Childcare assistance • StarBem for mental health and well-being • iFeel app for emotional support • Gympass for you and up to 3 dependents • Pet plan to extend care to your pet • Creditas benefits: access to payroll-loan network • Stock options — eligible after 6 months of employment • Birthday day off so you can celebrate as you prefer • Partnership Club with discounts and arrangements with educational institutions (colleges and language schools) • Special leave policy: 10 days for bereavement of a loved one, 2 days for pet bereavement, 7 days for marriage, 30 days for the father upon the arrival of a baby and 6 months for the mother • Referral program offering up to R$600 per referral