Field Service Engineer

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October 24

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U.S. Department of Labor

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Government • Compliance • Human Resources

U. S. Department of Labor is an official government agency of the United States that administers and enforces federal labor laws. It focuses on areas such as wages, employment standards, and workplace safety to ensure fair labor practices and assist workers through various resources, including unemployment insurance, job training, and health benefits. The agency also oversees compliance with labor laws and provides support during disasters for affected workers.

10,000+ employees

Founded 1913

🏛️ Government

📋 Compliance

📋 Description

• Perform preventive maintenance (PM) and basic service on our systems • Preventive maintenance involves verification of system performance, execution of detailed preventive maintenance protocols and final verification that the instrument performs to Rigaku’s specification • Basic troubleshooting on-site using Digital Voltmeter (DVM) • Qualify the instrument after service repair by executing operational and performance protocols including running verifications • Makes travel arrangements and generates individual expense reports • Secure customer’s acceptance of the preventive maintenance or repair • Coordinate customer WebEx sessions, phone support, and lab or fab facility inspection • Attend certified Rigaku product training in Rigaku factory • Communicate and work closely with service/support centers

🎯 Requirements

• B.S. Degree or equivalent experience • Minimum 3 years' experience diagnosing and repairing mechanical, electro-mechanical and/or electronic equipment • Working knowledge of MS Office • Basic understanding of network interfacing • Valid Driver’s license • Excellent communication skills with the ability to communicate complex technical issues in an easy-to-understand manner • General understanding of analog electronics, high voltage circuitry/circuits, laser technology, and high vacuum systems • Customer focus and interaction and ability to interact and communicate with scientists who typically possess a Ph.D. (or Master’s Degree) in Biochemistry, Biophysics or Microbiology • Strong organizational and prioritizing skills • Ability to work independently yet has a team focus • Must be responsive and reliable • Ability to travel on a routine basis and maintain a current Passport/ VISA as required for international travel • Occasional lifting of up to 50 pounds • Able to manipulate small hand tools.

🏖️ Benefits

• Health, Dental, Vision • STD, LTD • Life insurance • Section 125 flexible spending accounts • 401(k) plan and more