Senior Solutions Engineer

Job not on LinkedIn

November 12

Apply Now

Receive Emails with Similar Jobs

DomainTools

WebsiteLinkedInAll Job Openings

Cybersecurity • Technology

DomainTools is a leading provider of domain name and DNS-based cyber threat intelligence solutions. It offers a range of products including the Iris Intelligence Platform for mapping connected infrastructure to get ahead of threats, Iris Detect for monitoring lookalike domains, and Iris Enrich for integrating DomainTools data with SIEM, SOAR, and other tools. DomainTools' Farsight DNSDB is the world's largest passive DNS intelligence solution, providing historical and real-time DNS data. The company is focused on transforming threat data into actionable intelligence to prevent, mitigate, and investigate online attacks. It serves a diverse set of industries, including federal government, financial services, healthcare, technology, and retail, and is a trusted partner for enterprise-level security operations centers (SOCs).

51 - 200 employees

Founded 2000

🔒 Cybersecurity

📋 Description

• Learn to effectively communicate DomainTools technical architecture, product capabilities and assist in prospect / customer awareness and adoption of our products and services. • Collaborate with customers and internal teams to design tailored solutions that meet specific customer requirements. • Deliver technical product presentations and demonstrations, to showcase how DomainTools solutions address customer needs and to get the Technical Win. • Collaborate with Regional Sales Directors / Expansion Managers & Renewals Managers to deliver targeted demonstrations that tie in our products’ capabilities to desired customer use-cases. • Become an expert in delivery of the DomainTools Engage training program with a view towards enabling our customers to more effectively derive value from DomainTools products. • Utilise your expertise in Cyber Threat Intelligence to learn where DomainTools data intersects, as well as the competitive landscape. • Collaborate with the DomainTools product and engineering teams to define and test new features across all products that leverage current and emerging DomainTools datasets and adapt to changes in new integrations. • Be diligent in documenting best practices and lessons learned. Champion the creation of new documentation and learning content for both internal teams and an external audience. • Ensure excellent service and support for customers by creating long-term business relationships, create innovative solutions to push user adoption and maximize the value of our products and/or integrations. • Utilize Confluence, Jira, Zendesk and Salesforce to track all pertinent information related to products, features, bugs, opportunities, and accounts. • International Travel may be required (~40%)

🎯 Requirements

• Demonstrable experience in enterprise SaaS, Fortune 500 in a similar customer facing role. • Knowledge of MEDDPIC Sales methodology • Ability to drive conversations based on product value rather than only feature functionality. • Working knowledge or recent experience with scripting languages (basic authoring), modern object oriented programming languages (reading, not authoring), databases, and analytical tools. • Experience communicating effectively with customer engineers about a product’s technical capabilities, including API endpoints and integration use cases. • Experience in active troubleshooting of complex technical issues. • Fast learner, insanely curious, adept at both understanding and articulating new technologies as well as their corresponding value propositions on the fly. • Ability to excel in a high pressure, fast paced environment (we are a small company and as such often wear many hats to achieve the impact of a much larger one). • **Preferred Qualifications: (Bonus Points)** • Experience or familiarity with the CyberSecurity industry. • Understanding of common OS, Browser, OSI Stack, DNS, Domain Registration, TCP/IP and networking technologies. • Good understanding of various firewall and web proxy technologies. • Working knowledge of SIEM / TIP / SOAR platforms. • Familiarity with JSON / RESTful API endpoints. • Familiarity with Big Data concepts and the management of large on-premise datasets.