Loan Processing Manager

🕒 2 days ago

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Dominion Financial

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2002

💸 Finance

🏠 Real Estate

💳 Fintech

Finance • Real Estate • Fintech

Dominion Financial is a full-service lender specializing in real estate investing. With over 20 years of experience and more than $3. 8 billion in loans funded, they provide a variety of loan products including rental loans, fix & flip loans, and new construction financing. Dominion Financial focuses on streamlining the borrowing process for real estate investors, ensuring quick pre-approval and closing in as little as 48 hours, allowing investors to seize opportunities with confidence.

📋 Description

• Drive the performance of the Loan Processing team by ensuring loans move efficiently through the pipeline while maintaining the highest standards of accuracy, compliance, and customer service • Create a more scalable and efficient operation by identifying opportunities to improve processes, leverage technology, and implement AI-assisted workflows that reduce manual effort and increase productivity • Develop and mentor a high-performing team that embraces accountability, innovation, and continuous improvement while supporting Dominion's long-term growth objectives • Ensure complete, and accurate loans are produced • Manage a team of up to 8 Loan Processors • Verify that loan document integrity is maintained throughout the entire loan processing operation • Ensure all loan files are in compliance with Dominion Financial Services LLC’s standards • Manage and resolve any escalated issues that arise within your team • Ensure your team remains informed on any changes in guidelines or procedures • Develop an understanding of all procedures and work as a “hands on” manager within your team • Drive and ensure staff performance goals are met • Support senior management in developing, and executing strategic plans • Assist with directing loan processing to ensure targets, and objectives are met • Manage daily production reports and staff work volume; adjust assignments to meet fluctuating workloads • Continuously look for opportunities to improve workflows, increase efficiency, and enhance the borrower experience • Utilize company-provided AI technologies, including Claude with unlimited token access, as a regular part of daily responsibilities to improve efficiency, automate administrative tasks, enhance communication, support decision-making, and continuously optimize business processes • Contribute ideas that help the team scale effectively while maintaining a high standard of service and risk management • Assist with the training and development of your team

🎯 Requirements

• 7+ years of Loan Processing experience • 5+ years of management experience • Prior experience processing DSCR Loans • Advanced experience with Microsoft Office • Prior Salesforce experience is a plus • Hard money lending experience is a plus • Analytical thinking skills to include summarizing information and identifying key elements, patterns, results and/or relationships • Advanced verbal and written communication skills • Technically savvy with the ability to pick up new systems quickly • Prior experience with AI tools is a plus • Strong organizational, planning, and time management skills • Advanced critical thinking and problem solving skills • Advanced skills interpreting, applying and explaining written and oral regulations, and instructions • Applicants must be a self-starter

🏖️ Benefits

• Health insurance • Dental insurance • Vision insurance • 401(k) • 401(k) matching • Paid time off • Company outings & social events • Virtual events • Professional development and AI training opportunities • Access to leading AI tools, including Claude • Companywide competitions and raffles • Personal Financial Workshops