Legal Assistant

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March 25

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Donovan Digital Solutions

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We are an advertising agency that combines traditional advertising, digital and design to create innovative, outside the box campaigns that are in sync with today’s marketplace. We are dreamers. We are innovators and negotiators. We tell stories and solve problems and bring ideas to life. We aren’t too big. We aren’t too small. For our clients, we are just right!

2 - 10 employees

📋 Description

• Guide and advocate for clients through every step of their personal injury case • Ensure timely communication regarding appointments and deadlines; arrange transportation for medical treatments when necessary • Open and manage client files in case management software; track progress; gather required documents, order medical records, obtain photos, fulfill FOIA requests • Collaborate with law firm counterparts, insurance companies, and medical providers; work with Client Case Manager Auditors to address deficiencies • Manage medical requests and treatment plans; prepare reports; provide oversight on case billings, budgets, and timelines • Adhere to software policies and procedures and meet or exceed KPIs

🎯 Requirements

• Extensive Experience in personal injury case management • Minimum of two years of legal case management experience preferred • Working knowledge of medical records, legal documents, and HIPAA practices • Exceptional follow-up, organizational, and document management skills • Fluent English at a C1 level or above, written and verbal • Bilingual abilities are a significant plus • Ability to work autonomously and collaboratively • Proficiency with Microsoft Office Suite or similar; strong typing skills • High School Diploma required; BS/BA in Business preferred; Paralegal certificate a plus • Experience with insurance industry preferred

🏖️ Benefits

• Paid training • Flexible, remote work as independent contractor