Professional Services Consultant

Job not on LinkedIn

🔥 12 hours ago

🇬🇧 United Kingdom – Remote

⏰ Full Time

🟠 Senior

🔴 Lead

💼 Consultant

👻 Ghost score 10%

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Logo of Dot Compliance

Dot Compliance

51 - 200 employees

Founded 2015

🏥 Healthcare

💼 Consulting

🧬 Biotechnology

💰 $17.5M Series B on 2024-04

Healthcare • Consulting • Biotechnology

Dot Compliance is an industry leader in developing AI-powered electronic Quality Management Systems (eQMS) tailored for the life sciences sector, including pharmaceutical, biotechnology, and medical device industries. Their platform simplifies and accelerates compliance and quality management processes, enabling organizations to innovate faster while ensuring regulatory adherence. With a focus on efficient document management, change management, and risk management, Dot Compliance utilizes advanced AI technology to provide actionable insights for quality assurance and operational excellence.

📋 Description

• Guide life sciences customers through their digital quality transformation • Own eQMS implementations end to end • Coach customers on quality best practices • Ensure projects deliver measurable value • Lead customer implementation projects while managing scope, timelines, and quality objectives • Configure and optimize Dot Compliance solutions around customer business and compliance requirements • Share best practices and provide strategic guidance throughout the project lifecycle • Run training sessions, workshops, and ongoing coaching • Build and maintain work plans, schedules, estimates, and resource allocations • Track progress, identify risks, and drive proactive mitigation • Use AI-powered tools to accelerate project plans, configuration documentation, and training materials while maintaining accuracy, quality, and compliance • Act as a trusted advisor and build long-term customer relationships

🎯 Requirements

• 7+ years in professional services, Customer Success, or project management within the life sciences sector • Strong grasp of regulatory requirements and quality processes across pharma, biotech, and/or medical devices, including ISO 13485 and FDA 21 CFR Part 11 • Experience with eQMS implementation, preferably on Salesforce-based platforms • Demonstrated ability to manage complex projects and lead cross-functional teams • Bachelor’s degree in science, Engineering, Business Administration, or a related field • Excellent written and verbal communication in English • German or French a plus • Strong problem-solving, organizational, and stakeholder management skills • Experience with Dot Compliance or similar cloud-based QMS platforms is a bonus • Familiarity with Salesforce CRM or Force.com platform is a bonus • PMP, PRINCE2, or equivalent project management certification is a bonus

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