Platform Operations Engineer

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October 31

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Dotdigital

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SaaS • Marketing

Dotdigital is a marketing automation platform, established over 20 years ago, that helps brands improve their marketing engagement using innovative tools to achieve seamless and relevant customer connections. With over 400 employees worldwide, Dotdigital serves mid-market and enterprise companies across various industries, emphasizing responsible marketing and sustainability. The company is recognized as the world's first carbon-neutral marketing automation platform with certifications in ISO14001, ISO 27701, and ISO27001. Dotdigital is committed to diversity and inclusion, and actively supports initiatives for green practices, employee wellbeing, and women empowerment in the tech industry.

201 - 500 employees

Founded 1999

☁️ SaaS

📋 Description

• Design, implement, and maintain scalable infrastructure to support production and development environments. • Automate deployment processes and improve system performance. • Ensure 24/7 platform uptime across the globe. • Support operational teams in BAU activities. • Collaborate with cross-functional teams to enhance system reliability and support development and operations initiatives. • Engage in all stages of the DevOps Engineering Life Cycle (concept, define, design, build, test, release, maintain, and retire). • Propose, scope, design, and implement various infrastructure architectures. • Maintain and deploy highly-available, fault-tolerant systems at scale. • Utilize Azure cloud native technologies, Kubernetes, Docker, and configuration management tools. • Work collaboratively with multiple teams to deliver end-to-end products and features. • Keep up to date on modern technologies and trends, advocating for their inclusion within products when appropriate. • Following the successful completion of the probation period, the candidate will be included in the team’s on-call rotation.

🎯 Requirements

• Strong experience with cloud platforms. We have a strong preference for Azure experience • Demonstrable scripting experience with PowerShell (Python, Bash is good too) • Strong exposure to cloud native Technologies (Container orchestrators, Immutable infrastructure, Service Mesh) • Experience in Infrastructure as Code, (Terraform, Azure ARM, Bicep) that has to work at scale and in multiple regions • Comfortable working with versioning tools (Git, Azure Devops, GitHub) • Excellent CI/CD pipeline authoring. Automation is key after all. We use Azure DevOps. • Experience in Observability and Reporting tools and their components (think ElasticSearch, Grafana, Prometheus, Thanos, Raygun) • Know your way around Linux and Windows OS. • A positive and proactive attitude! • A motivated, coachable, and determined individual. • Impeccable work ethic. • Excellent interpersonal skills and enjoy networking, public speaking, and cultivating relationships • Ability to prioritise, and manage time effectively in a parallel project environment. • Detail oriented, highly organized, can work independently and as part of a team

🏖️ Benefits

• Parental leave • Medical benefits • Paid sick leave • Dotdigital day • Share reward • Wellbeing reward • Wellbeing Days • Loyalty reward • DEI commitment