Quality Control Analyst

🕒 September 5

🌽 Illinois – Remote

🌽 Illinois – Remote

💵 $19 - $20 / hour

⏰ Full Time

🟢 Junior

🧐 Analyst

🚫👨‍🎓 No degree required

👻 Ghost score 3%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Dovenmuehle

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Dovenmuehle is

📋 Description

• Ensure servicing meets quality control standards in accordance with investor, insurer, regulatory, and bank requirements and guidelines • Perform comprehensive quality control audits of loan subservicing operations • Validate audit findings using predetermined templates and department goals • Review and complete audit files and timelines • Communicate discrepancies and work toward correcting illogical findings • Perform reporting reconciliations • Prepare, maintain, and provide weekly and monthly quality reports • Assist with planning, testing, and reporting for departmental quality initiatives • Build and maintain constructive working relationships with employees • Learn new skills and expand job knowledge through assigned learning programs • Prepare department information to perform accurate audits • Maintain and update assigned audits • Maintain comprehensive knowledge of department policies and procedures • Identify process improvement opportunities • Assess and interact with vendors • Complete annual regulatory compliance training • Perform other related duties as assigned

🎯 Requirements

• High School diploma or equivalent • 1+ years of Mortgage Servicing or similar experience • Experience with creating or implementing quality monitoring procedures • Experience performing root cause analyses • Proficiency with Microsoft applications, database analysis, and query software • Strong analytical and problem-solving skills • Ability to handle complex, multiple tasks simultaneously in a fast-paced environment • Effective verbal and written communication skills, including explaining complex matters clearly and concisely • Working knowledge of mortgage servicing processes and applicable regulations (preferred) • Experience with MSP (preferred)

🏖️ Benefits

• Medical, Dental, Vision, Wellness, Flexible Spending Account, and Employee Assistance Program • Employer-paid Life Insurance • Short-Term Disability • Long-Term Disability • 401(k) plan with company match • Paid vacation, sick, personal days, and holidays • Work-from-home option in a quiet, designated space free from distractions and noise • Reasonable accommodations for qualified disabilities