CRM Manager, Casino

Job not on LinkedIn

November 20

🇺🇸 United States – Remote

💵 $111k - $138.7k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🏆 Customer Success

Apply Now
Logo of DraftKings Inc.

DraftKings Inc.

Gaming • Sports • B2C

DraftKings Inc. is a global company known for providing innovative products and experiences primarily in the sports betting and fantasy sports sectors. The company boasts a strong presence across multiple countries, aiming to deliver exceptional customer moments and overcoming challenges through teamwork and persistence. At DraftKings, innovation in engineering, analytics, and product development is key, with a focus on creating unforgettable customer experiences in sportsbook and casino operations. The company emphasizes a dynamic work culture, inclusion, equity, and global collaboration within its diverse teams.

1001 - 5000 employees

Founded 2012

🎮 Gaming

⚽ Sports

👥 B2C

📋 Description

• Own the end-to-end CRM strategy for calendar-based communications across DraftKings Casino and Golden Nugget brands • Lead an operational marketing team, setting the bar for performance, campaign execution, and delivery • Build and manage the marketing calendar, aligning messaging and segmentation around key promotional and seasonal moments • Partner across Marketing, Analytics, Engineering, and Operations

🎯 Requirements

• At least 5 years of CRM or retention marketing experience, ideally in regulated gaming, e-commerce, or tech environments • At least 1 year of people management experience • Strong analytical mindset with experience running and interpreting A/B tests • Familiarity with CRM tools such as Braze and scripting logic like Liquid or conditional logic • Basic knowledge of SQL, HTML, or Tableau is a plus

🏖️ Benefits

• Health insurance • Retirement plans • Paid time off • Flexible work arrangements • Professional development opportunities • Bonuses

Apply Now

Similar Jobs

November 20

#paid

51 - 200

🏪 Marketplace

📱 Media

🛍️ eCommerce

Senior Client Success Manager handling key enterprise accounts at #paid, empowering creators and brands. Leading strategic campaigns and fostering long-term client relationships.

🇺🇸 United States – Remote

⏰ Full Time

🟠 Senior

🏆 Customer Success

November 20

Attentive

1001 - 5000

☁️ SaaS

🤖 Artificial Intelligence

Customer Success Manager responsible for managing Enterprise customer relationships at Attentive, an AI marketing platform. Offering consultative solutions to enhance marketing strategies and grow revenue.

🇺🇸 United States – Remote

💵 $90k - $115k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🏆 Customer Success

🦅 H1B Visa Sponsor

November 20

Adelaide

51 - 200

📱 Media

☁️ SaaS

Customer Success Manager overseeing client relationships and ensuring a seamless experience at Adelaide, a digital advertising measurement company. Collaborate with teams to enhance media planning and buying using AU metric.

🇺🇸 United States – Remote

💵 $85k - $95k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🏆 Customer Success

🦅 H1B Visa Sponsor

November 20

CommandLink

201 - 500

📡 Telecommunications

☁️ SaaS

🔐 Security

Customer Success Manager focused on business development and customer retention at Command|Link. Managing mid-market and enterprise customers to enhance their experience and drive growth.

🇺🇸 United States – Remote

💵 $60k - $90k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🏆 Customer Success

🦅 H1B Visa Sponsor

November 20

CHERRY

201 - 500

🔧 Hardware

🎮 Gaming

Customer Success Manager managing relationships with medical practices to drive engagement and growth for a FinTech firm. Strategic role supporting partner practices through training and technology utilization.

🇺🇸 United States – Remote

💵 $105k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

🏆 Customer Success

🦅 H1B Visa Sponsor

Developed by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com