GTM Program Manager

đź•’ Yesterday

🇺🇸 United States – Remote

đź’µ $112.2k - $170.8k / year

⏰ Full Time

🟡 Mid-level

đźź  Senior

đź“‹ Program Manager

Where this job comes from

Posted on Dropbox's careers page, not through a job board

First seen by Remote Rocketship Yesterday

Still open on Dropbox's site. Checked 1 hour ago.

Logo of Dropbox

Dropbox

1001 - 5000 employees

Founded 2007

đź’Ľ Consulting

🏭 Manufacturing

📦 Logistics

Consulting • Manufacturing • Logistics

Dropbox is a cloud-based service that provides tools for storing, sharing, and accessing files across devices. It offers features such as document sharing, video review, automatic backups, and AI-driven scheduling. Dropbox also provides solutions for different sectors like teams, sales, marketing, and education, and industries including construction, media, technology, and manufacturing. With a focus on security, Dropbox ensures files are encrypted and protected against tampering. It offers integrations with various productivity tools and is trusted by major companies for efficient file management and collaboration.

đź“‹ Description

• Turn revenue-driving strategies into actionable plans across GTM systems, processes, and business rules • Collaborate with stakeholders to understand business needs, document requirements, and establish clear success criteria • Manage programs from discovery through implementation, coordinating scope, timelines, dependencies, and accountable owners • Partner with business and technical teams to evaluate options, resolve gaps, and implement scalable solutions • Facilitate discussions, clarify tradeoffs, and drive agreement on priorities, ownership, and outstanding decisions • Coordinate testing, documentation, and change management to support successful launches and adoption • Track results against business objectives, identify operational gaps, and drive improvements to execution and the customer and seller experience • Build partnerships across GTM functions and connect teams across the customer lifecycle

🎯 Requirements

• At least 3 years of overall professional experience • 3+ years of experience in Product Operations, Revenue Operations, Sales Operations, Commercial Operations, Business Systems, or another role supporting complex cross-functional GTM initiatives • Experience working in a B2B SaaS or subscription-based business with multiple products, customer segments, or routes to market • Ability to translate ambiguous business needs into clear requirements, process workflows, and measurable success criteria • Experience partnering with technical and business teams to evaluate solutions, assess tradeoffs, and validate that changes meet business needs • Ability to identify root causes, use data to assess outcomes, and implement practical improvements that scale • Strong systems thinking, with the ability to understand how a change in one part of the commercial lifecycle can affect downstream processes, systems, data, and customer experiences • Preferred: Experience with Salesforce, CPQ, billing, commerce, provisioning, entitlement, or other systems supporting the quote-to-cash/customer lifecycle • Preferred: Understanding of the customer lifecycle and how systems, processes, data, and business rules support commercial execution • Preferred: Familiarity with automation and AI capabilities that can simplify requirements gathering, dependency management, testing, and operational readiness

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