Partnerships Operations Executive

🕒 April 24

🏢🏡 London – Hybrid

⏰ Full Time

🟢 Junior

🟡 Mid-level

💰 Account Manager

🚫👨‍🎓 No degree required

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Duffel

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2017

🔌 API

🤝 B2B

☁️ SaaS

💰 $30M Series B - Duffel on 2019-10

API • B2B • SaaS

Duffel is a technology platform that enables businesses to sell and manage travel products through a developer-first API. The company provides tools and accreditation to access global airline content, book and manage flights, offer ancillaries (seats, baggage), and distribute hotel stays, with SDKs, documentation, and prebuilt components for rapid integration. Duffel targets other businesses—startups, challenger banks, spend-management platforms, and enterprises—that want to embed travel booking and revenue streams into their own products.

📋 Description

• Reporting & Visibility: Owning recurring supplier performance reporting across airlines, hotels, and other travel partners. • Commercial Tracking: Monitoring commission structures, incentives, and contractual mechanics to ensure internal accuracy. • Operational Coordination: Supporting tasks such as coordinating GDS commission loads and uploading agreements. • Relationship Management: Acting as the day-to-day contact for suppliers and managing inbound partnership requests. • Process Improvement: Continuously improving internal documentation and reporting frameworks within the Partnerships team.

🎯 Requirements

• Experience: 2–4 years in travel partnerships, commercial operations, or airline account management. • Industry Knowledge: A solid understanding of airline distribution models (GDS and NDC) is highly valuable. • Data Literacy: Comfort working with performance data, commercial reporting, and commission structures. • Operational Excellence: Exceptional attention to detail and a proactive mindset for handling both strategic context and operational follow-through. • Communication: Confidence communicating with external partners and internal stakeholders in a fast-growth or startup environment.

🏖️ Benefits

• Duffel Travel Allowance: We subsidise your wanderlust. • Work From Anywhere (60 days): Your office, your rules. • Sabbaticals: Long-term loyalty, long-term breaks. • Flexible Bank Holidays: Swap holidays to suit your schedule. • Study Days: Get paid to learn. • Volunteering Day: One day a year to save the world. • Electric Car & Cycle Schemes: Eco-friendly rides, tax-free prices. • Family Leave (maternity, paternity and adoption): Big support for life’s biggest moments, 26 weeks fully paid. • Pensions & Loans: Future-proofing and interest-free commuting. • Eye Tests: Keeping your vision (and your style) sharp.