Junior Retail Operations Manager

8 hours ago

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Dyson

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Hardware • Manufacturing • Retail

Dyson is a unique technology enterprise known for its innovation and engineering superiority. Originating from a small workshop in rural England, Dyson has grown into a global powerhouse with offices worldwide, from Auckland to Zurich, Shanghai to Chicago. The company's core revolves around engineering but extends to pioneering in diverse technology sectors, including energy storage, robotics, and machine learning. Dyson's products are renowned for quality and innovation, with a strong focus on design and development, which reflects across their vibrant global offices.

10,000+ employees

Founded 1991

🔧 Hardware

🛒 Retail

📋 Description

• Work closely with the Retail Manager to drive the Direct Retail P&L, supporting in the grow of profitability targets • Support the management of high-performing Dyson Direct Teams to ensure a “Consumer/Owner First” mindset, working closely with the Retail Manager • Support the Retail Manager and location leads, drive Dyson’s ambitious expansion plans into Direct Retail and support develop the vision for Dyson Direct Demo Stores and Mall Demo Zones • Manage the annual and quarterly media briefing and planning for the direct retail channel, running always-on campaigns, testing innovative formats, and delivering performance reports • Collaborate with local business partners to co-create and deliver efficient and impactful ways of working incl. stock allocation, marketing campaigns, aligned to our Marketing Teams strategy • Plan and execute unforgettable store events, creating annual event calendars, generating fresh ideas, and bringing these to life in partnership with Store Managers • Localize and adapt campaigns to align with store-specific nuances, in close collaboration with the Commercial team and Austrian Management team • Support design an a influencer strategy for direct retail, collaborating with our Marketing and Comms team, organizing influencer store visits, and scaling these initiatives to enhance our brand narrative • Manage the direct retail purchase order process, ensuring the Direct Stores have the tools they need to succeed • Continuously analysing the effectiveness of our awareness activities, identifying opportunities for improvement, and implementing changes to maximize impact • Establishing and nurturing relationships with key stakeholders, both nationally and internationally, to influence and shape our direct retail marketing agenda • Managing budgets with precision – balancing high-quality executions with cost efficiency, generating purchase orders, and contributing to the financial rigor of the team • Supporting weekly and monthly performance reporting, ensuring valuable insights inform future decision-making

🎯 Requirements

• A proactive mindset with strong planning and project management abilities • A creative flair to craft engaging shopper marketing and trade marketing initiatives • A hands-on approach, thriving in an environment where no challenge is too big or too small • A data-driven attitude, with a keen eye for KPIs to evaluate performance and derive actionable insights • A curious and improvement-focused outlook, willing to challenge the status quo to drive lasting progress • The ability to adapt to and excel in a fast-paced, ever-evolving setting • Strong collaboration skills, with the confidence to communicate effectively at all levels of the organization, and the ability to foster relationships internally and externally • Experience in shopper marketing, trade marketing, or CRM management (previous exposure to these areas will be advantageous).

🏖️ Benefits

• Performance bonus opportunity • Discount on Dyson products • Bike leasing • 25 days annual holiday • Employee Assistance Programme