Dynamics CRM System Administrator

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November 25

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DysrupIT

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Enterprise • SaaS • Cybersecurity

DysrupIT is a global cloud services and IT solutions firm that helps organizations adopt cloud technologies and transition to as-a-Service business models. The company provides enterprise cloud, managed services, application engineering, cybersecurity, and data analytics & information management, serving SMBs through multinational enterprises with Microsoft and other cloud platforms. DysrupIT also emphasizes community impact, talent development, and long-term partnerships to deliver secure, scalable, and business-aligned technology outcomes.

51 - 200 employees

Founded 2016

🏢 Enterprise

☁️ SaaS

🔒 Cybersecurity

📋 Description

• Administer and manage a large-scale Microsoft Dynamics CRM environment, ensuring high performance, availability, and reliability. • Monitor, maintain, and troubleshoot CRM workflows, pipeline runs, integrations, system jobs, and automation processes. • Oversee Dynamics CRM update and maintenance cycles, including planning, testing, deployment, and post-update validation. • Diagnose, debug, and resolve complex issues related to CRM functionality, environment health, and platform components. • Collaborate with functional and technical teams to support system enhancements, configuration adjustments, and feature rollouts. • Optimize CRM performance by proactively identifying issues and implementing preventative measures. • Maintain documentation for system configuration, operational procedures, and troubleshooting guides. • Participate in incident management and provide advanced technical support as needed.

🎯 Requirements

• Bachelor’s degree in Information Technology, Computer Science, Engineering, or equivalent experience. • 5+ years of hands-on experience administering Microsoft Dynamics CRM in an enterprise environment. • Strong expertise in CRM pipelines, workflows, system jobs, and integration troubleshooting. • Demonstrated experience managing Dynamics platform updates, patches, and version upgrades. • Ability to resolve complex technical issues across application, integration, and data layers. • Familiarity with Dynamics CRM architecture, security roles, and customization frameworks. • Excellent analytical skills, attention to detail, and communication abilities. • Ability to work independently in a fast-paced and collaborative environment.