Group Operations Management Information Assistant

2 days ago

🇬🇧 United Kingdom – Remote

💵 £30k - £33.5k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

Apply Now
Logo of The Aurora-Group

The Aurora-Group

We are an innovative and expanding provider of education and care for children, young people and adults with special needs.

501 - 1000 employees

Founded 2015

📋 Description

• Ensuring that confidentiality is appropriately maintained at all times and that regulatory and legal requirements are met • Support services with matters reported through the service desk • Support with change requests, development and testing • Ensure integrity through regular quality data audit processes to include feedback to the relevant users/managers and undertaking adjustments to processes as necessary • Train new users and managers as required and existing Administrators for new processor and/or where additional support is required • Liaise with key stakeholders, OD’s primarily, Heads and Principals and exec to understand how systems can support smooth service operations • Work with new and mature services to ensure staff understand how to use the systems and the associated benefits • Develop systems which responds to requests for support, change management and troubleshooting in a timely manner • Undertake full range of reporting both using the nominated systems and others tools as necessary to support the business • Liaise with the relevant teams to gain feedback and requirements to develop systems across the group.

🎯 Requirements

• Experience of using and supporting management information systems • Good understanding of systems, processes and implementation of change • High level of literacy and numeracy • High level of computer literacy, including Microsoft Office packages such as Excel, Word, Outlook, or equivalent systems and interest in and ability to learn other systems and packages • High levels of accuracy and attention to detail • Able to work autonomously and on own initiative • Ability to manage own time to deal with multiple tasks effectively • High levels of interpersonal ability with excellent written and verbal communication • High levels of confidentiality and ability to deal with all matters in line with data protection including ability to decline sharing of information without authority • Able to deliver training and develop necessary training tools.

🏖️ Benefits

• Life assurance • Enhanced Pension Scheme • Perkbox - offering high street discounts, car lease scheme and bike to work scheme • Employee assistance programme • Private 24 hour GP Service • Fully funded training and qualifications • Free membership to our Health cash back plan - Claim back money on services such as dental, optical, physio and many more.

Apply Now

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