eClerx
10,000+ employees
Founded 2000
đź’Ľ Consulting
📦 Logistics
🏠Manufacturing
đź’° $6.5M Post-IPO Equity on 2010-03
Consulting • Logistics • Manufacturing
eClerx is a trusted innovation partner that provides technology, data analytics, and process management services to some of the world’s leading brands. Their capabilities span multiple sectors, including digital customer operations and financial markets, leveraging advanced solutions like robotic process automation (RPA) and generative AI. As a globally deployed company, eClerx is dedicated to delivering exceptional outcomes through their adaptable engagement models, ensuring they meet diverse business needs across various industries.
Customer Service Executive
Job not on LinkedIn
đź•’ February 17
🇵🇠Philippines – Remote
⏰ Full Time
🟡 Mid-level
đźź Senior
đź’ť Customer Support
đź‘» Ghost score 45%
đź“Š Check your resume score for this job
Improve your chances of getting an interview by checking your resume score before you apply.
eClerx
10,000+ employees
Founded 2000
đź’Ľ Consulting
📦 Logistics
🏠Manufacturing
đź’° $6.5M Post-IPO Equity on 2010-03
Consulting • Logistics • Manufacturing
eClerx is a trusted innovation partner that provides technology, data analytics, and process management services to some of the world’s leading brands. Their capabilities span multiple sectors, including digital customer operations and financial markets, leveraging advanced solutions like robotic process automation (RPA) and generative AI. As a globally deployed company, eClerx is dedicated to delivering exceptional outcomes through their adaptable engagement models, ensuring they meet diverse business needs across various industries.
đź“‹ Description
• Answer enquiries and provide information to customers • Resolve customer complaints and escalated issues • Ensure excellent customer service through order processing • Communicate effectively with various departments • Build and maintain customer relationships • Schedule customer appointments and service calls • Document customer interactions in CRM systems • Analyze customer needs and make recommendations • Monitor market trends and competitor activity
🎯 Requirements
• Bachelor's Degree • Ability to research and locate information • Experience in resolving complaints and customer issues • Excellent communication skills • Ability to manage a high volume of calls • Ability to build positive rapport with customers • Strong organizational skills • Proficiency in CRM applications
Apply NowSimilar Jobs
đź•’ February 11
Resident Support Specialist enhancing tenant satisfaction in the real estate industry. Handling inquiries and providing administrative support to the property management team.
🇵🇠Philippines – Remote
⏰ Full Time
🟢 Junior
🟡 Mid-level
đź’ť Customer Support
🚫👨‍🎓 No degree required
🗣️🇪🇸 Spanish Required
đź•’ February 10
Resident Support Specialist responsible for tenant satisfaction and property management tasks in real estate. Bilingual communication in English and Spanish is essential.
🇵🇠Philippines – Remote
⏰ Full Time
🟢 Junior
🟡 Mid-level
đź’ť Customer Support
🚫👨‍🎓 No degree required
🗣️🇪🇸 Spanish Required
đź•’ February 6
Sales & Customer Support Specialists at Foundry for Good helping nonprofits maximize their impact through software solutions. Establishing client relationships and managing sales cycles with effective communication.
🇵🇠Philippines – Remote
💵 ₱80k / month
⏰ Full Time
🟡 Mid-level
đźź Senior
đź’ť Customer Support
đź•’ February 4
Customer Support role managing client communications and service scheduling. Working with a growing BPO based in the Philippines servicing clients primarily in the U.S.
đź•’ January 30
B2B Client Support Specialist providing support to workplaces, ensuring seamless customer experience and resolving issues. Working remotely while leveraging various tools to assist customers effectively.
🇵🇠Philippines – Remote
đź’µ $12k - $18k / year
đź’° $30M Series C on 2022-02
⏰ Full Time
🟡 Mid-level
đźź Senior
đź’ť Customer Support
