Endpoint & Device Management Architect

October 22

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Edwards Lifesciences

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Healthcare Insurance • Biotechnology • Medical Devices

Edwards Lifesciences is a global leader in patient-focused medical innovations. The company specializes in heart valve disease solutions, offering products and services such as transcatheter heart valves and mitral and tricuspid technologies, as well as surgical heart valve solutions. Edwards Lifesciences also focuses on critical care technologies including hemodynamic monitoring, remote monitoring, and predictive monitoring. The company conducts clinical research and is committed to improving patient lives through innovative cardiovascular disease solutions, while being a responsible corporate citizen with an emphasis on global corporate giving.

10,000+ employees

Founded 1958

⚕️ Healthcare Insurance

🧬 Biotechnology

📋 Description

• Own and govern the endpoint environment including desktop, laptop, VDI and mobile device, acting as the single point of accountability for architecture, standards, and operational health of the endpoint ecosystem. • Govern and oversee all changes to endpoint management tooling, configurations, policies, and processes — review and approve change requests, ensuring they follow best practices, align with security requirements, and are well-tested before deployment. • Chair or participate in change advisory processes for endpoint-related initiatives, balancing business needs with stability and user experience. • Define and maintain environment baselines (OS builds, configurations, security settings, compliance rules) and enforce drift detection / remediation processes. • Define and maintain endpoint management architecture & roadmap, covering Windows and Apple device endpoints (laptop and mobile), including OS provisioning, imaging, zero-touch deployment, BIOS updates, build vs BYOD policies, lifecycle management. • Support information security directives by aligning to technical standards and best practices for endpoint security including hardening, vulnerability and patch management, asset management. • Oversee tool evaluation, selection, integration and optimization device management at scale, ensuring efficient operations, cost-effectiveness, and alignment with cybersecurity policies. • Ensure endpoint fleet health: define and monitor metrics (e.g. compliance, patching status, device inventory accuracy, proactive endpoint incident identification), and set up alerts / dashboards. • Provide escalation support for advanced, cross-platform endpoint issues and architecture-level troubleshooting. • Collaborate with security, network, infrastructure, operations, ServiceDesk, procurement, and business stakeholders to ensure endpoint strategies align with broader corporate goals. • Mentor and guide the SCCM / Intune / Jamf teams; define SOPs, documentation, runbooks, training for staff. • Stay up to date with industry trends, emerging endpoint technologies, platform changes (Windows, macOS, iOS, Android); evaluate and recommend adoption where beneficial. • Conduct cost/benefit analyses, total cost of ownership, licensing, and help manage vendor relationships for endpoint tools and services.

🎯 Requirements

• 7-10+ years of experience in endpoint device management in large enterprises (20,000+ endpoints preferred) • Demonstrated technical expertise in Windows endpoint troubleshooting and management: SCCM / MECM, Intune / Microsoft Endpoint Manager, imaging / OS deployment tools, GPO / policy management, Autopilot or similar provisioning • Deep technical expertise with Apple device management: Jamf (Pro or similar), Apple Business Manager, macOS / iOS / iPadOS workflows for provisioning, security, update management • Strong understanding of endpoint security: threat surface, hardening, EDR, encryption, compliance, vulnerability management etc. • Experience with automation and scripting a must • Experience designing or leading architecture / modernization projects (migrations, tool consolidation/integration) • Strong understanding and alignment to Microsoft Privileged Access strategy and zero trust principles • Strong communication skills: able to present to senior management; produce technical designs & documentation; mentor engineers • Experience with vendor evaluation, licensing, cost management • Relevant certifications are a plus (Microsoft Endpoint, Modern Workplace, Jamf, CISSP, CISM, etc.)

🏖️ Benefits

• Health insurance • Retirement plans • Paid time off • Flexible work arrangements • Professional development opportunities