Senior Manager, Patient Journey Optimization – TMTT

🕒 May 31

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Edwards Lifesciences

10,000+ employees

Founded 1958

⚕️ Healthcare Insurance

🧬 Biotechnology

Healthcare Insurance • Biotechnology • Medical Devices

Edwards Lifesciences is a global leader in patient-focused medical innovations. The company specializes in heart valve disease solutions, offering products and services such as transcatheter heart valves and mitral and tricuspid technologies, as well as surgical heart valve solutions. Edwards Lifesciences also focuses on critical care technologies including hemodynamic monitoring, remote monitoring, and predictive monitoring. The company conducts clinical research and is committed to improving patient lives through innovative cardiovascular disease solutions, while being a responsible corporate citizen with an emphasis on global corporate giving.

📋 Description

• Partner with heart teams to optimize patient management by identifying barriers, delivering targeted recommendations, and collaborating cross‑functionally to implement streamlined solutions • Deliver high‑impact clinical education to heart teams across disease state, patient identification, treatment options, timing of intervention, and application of clinical evidence to support confident decision‑making • Lead education on post‑procedural recovery and discharge to enable safe transitions of care, effective follow‑up, and consistent post‑operative management • Build and sustain strong relationships with healthcare professionals (e.g., physicians, valve clinic coordinators, imagers, and key staff) through regular in‑person and virtual engagement • Collaborate with internal and external partners to develop and refine high‑quality HCP education materials • Collaborate with internal stakeholders in the analysis of your area to ensure alignment with cross‑functional plans to implement strategy • Establish timelines and manage key deliverables to ensure alignment with overall objectives

🎯 Requirements

• Bachelor's Degree & a minimum of 10 years related experience OR equivalent based on Edwards criteria • Ability to travel up to 80% • Structural Heart Valve Clinic Coordinator experience (Preferred) • Structural heart nurse, Nurse Practitioner or Physician Assistant experience (Preferred) • Interventional cardiology experience (Preferred) • Previous mitral & tricuspid therapy experience (Preferred) • Excellent documentation and communication skills • Strong project management skills • Negotiating and relationship management skills

🏖️ Benefits

• competitive salaries • performance-based incentives • wide variety of benefits programs to address the diverse individual needs of our employees and their families

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