Company Operations Lead

Job not on LinkedIn

🔥 7 minutes ago

🌐 United Kingdom, United States – Remote

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⏰ Full Time

🟠 Senior

⚙️ Operations

👻 Ghost score 25%

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Logo of ElevenLabs

ElevenLabs

1 - 10 employees

🤖 Artificial Intelligence

📱 Media

💰 $19M Series A on 2023-06

Artificial Intelligence • Media

ElevenLabs is a research lab dedicated to exploring new frontiers in voice generation. Their mission focuses on making content universally accessible in any language and voice. Through innovative research and deployment of novel methods in voice AI, ElevenLabs aims to enhance the enjoyment of content for diverse audiences and viewers.

📋 Description

• Own the infrastructure that enables ElevenLabs to maintain velocity while scaling • Establish the operating layer for a 50-country, hybrid organization • Drive the strategic planning cadence that keeps leadership aligned • Deploy a lean team of strategic generalists against urgent cross-functional challenges • Run OKR planning, workforce planning, and headcount planning cycles • Build and maintain systems of record, organizational taxonomy and governance, and knowledge management systems • Own the internal AI enablement framework, including tool access and rollout • Identify opportunities for agents and automation to accelerate functional operations • Build learning opportunities and champions programmes to drive AI adoption • Collaborate with Security, IT, and the Automations team • Define operational excellence standards and embed them across the company • Deploy embedded operators, establish best practices, upskill teams, and hand off completed work

🎯 Requirements

• Proven experience building and leading a Strategy & Operations or BizOps function at a high-growth technology company, ideally through a meaningful scaling inflection • Experience standing up functions and systems from scratch and handing them off • Structured problem-solving background in strategy consulting, BizOps, a Chief of Staff role with genuine strategic scope, or an operator role requiring systems-building and executive influence • Strong AI and tooling fluency • Exceptional stakeholder management skills • Experience partnering with founders and Leads in a flat, high-velocity environment • Bonus: experience scaling through a 200 → 2,000+ person inflection • Bonus: background spanning consulting and operator roles • Bonus: familiarity with knowledge management, AI agentification, or internal tooling • Formal experience, certifications, and degrees are explicitly not required

🏖️ Benefits

• Annual discretionary professional development stipend • Annual discretionary stipend for social travel to meet colleagues • Annual company offsite • Monthly co-working stipend for those not near a main hub • Flexible remote work arrangement • Global team environment • Growth opportunities beyond immediate role and responsibilities

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