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Process Automation & Optimization Specialist

3 days ago

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Logo of ELVTR

ELVTR

Education • B2C • eCommerce

ELVTR is an online education platform that revolutionizes learning by connecting students with industry-leading experts through live virtual classrooms. Focused on providing practical knowledge, ELVTR offers a wide range of courses, including AI product design, UX/UI for gaming, creative advertising, and more, with content driven 100% by instructors. This approach allows ELVTR to provide personalized feedback and hands-on assignments, enabling students to develop marketable skills and build impressive portfolios. With a mission to disrupt traditional education, ELVTR emphasizes networking, community discussions, and individual growth opportunities.

51 - 200 employees

📚 Education

👥 B2C

🛍️ eCommerce

đź“‹ Description

• HubSpot support: set up automations, workflows, and reports, etc. • Automate processes: build and maintain automations via Zapier, n8n, native tools, or Google Apps Script. • Handle technical requests in chats: troubleshoot issues, set up equipment, and investigate automation or tool-related problems (HubSpot, Aircall, Front, Stripe, etc.). • Manage onboarding/offboarding: set up and deactivate user accounts, ensure proper tool access. • Administer key tools: maintain and configure HubSpot, Twilio, Aircall, Front, Stripe, etc and related integrations.

🎯 Requirements

• 1y+ experience in a technical support, systems administration, or similar role. • Proficiency in English at a B2 level or higher. • Strong learning agility and the ability to quickly pick up new tools and technologies. • Excellent communication skills, both written and verbal, to explain complex technical concepts to non-technical teams. • Attention to detail and strong documentation skills. • Nice to Have: Experience with CRM administration and automation tools. • Nice to Have: Experience with any of the following tools is a plus: Twilio, Aircall, Front, Stripe, or Google Apps Script.

🏖️ Benefits

• Competitive Salary and Bonuses: We value your contributions and offer competitive compensation and performance-based incentives. • Comprehensive Benefits: Enjoy gym membership reimbursements, mental health benefits, generous vacation allowances, and complimentary access to all our courses. • Flexible Work Environment: Work remotely with a schedule that accommodates your personal and professional needs. • Growth Opportunities: Join a company committed to your professional development, offering abundant opportunities for career advancement. • Innovative Culture: Be part of a team that values creativity, collaboration, and intellectual curiosity. • Impactful Work: Contribute to a mission that is reshaping the future of online education. • Professional Development: Take advantage of learning opportunities and growth prospects within a forward-thinking company.

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