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Chief Operating Officer, COO

Job not on LinkedIn

đŸ”„ 18 minutes ago

đŸ‡ȘđŸ‡ș Europe – Remote

⏰ Full Time

🔮 Lead

🏱 Chief Operating Officer (COO)

Where this job comes from

Posted on Emerald Zebra Talent Solutions's careers page, not through a job board

First seen by Remote Rocketship 18 minutes ago

Logo of Emerald Zebra Talent Solutions

Emerald Zebra Talent Solutions

1 - 10 employees

Founded 2021

đŸ’Œ Consulting

📣 Marketing

📩 Logistics

Consulting ‱ Marketing ‱ Logistics

Emerald Zebra Talent Solutions is a leading recruitment agency in Cyprus that specializes in connecting employers with top talent in the FinTech, Tech, Finance, and iGaming sectors. They provide a range of recruitment services, including salary benchmarking, strategic hiring, and recruitment process outsourcing, while also offering support for job seekers through CV writing and interview coaching. With a commitment to excellence, Emerald Zebra aims to guide candidates in their job search and assist employers in finding the ideal candidates for their team.

📋 Description

‱ Design and implement the operating model for a new crypto-fiat digital banking business ‱ Establish and oversee customer onboarding, payment operations, transaction processing workflows and day-to-day service delivery ‱ Build procedures for settlement, reconciliation, exception handling, disputes and operational reporting ‱ Coordinate with compliance and risk specialists on KYC/AML processes, internal controls, monitoring and regulatory obligations ‱ Manage banking, payment, card and other financial service partner relationships and operating arrangements ‱ Define operational KPIs, service standards, escalation paths and management reporting ‱ Improve operational efficiency as transaction volumes increase ‱ Recruit and lead a lean operations team ‱ Own operational budgets and cost efficiency ‱ Partner with commercial and product leadership on launches, customer segments and market expansion

🎯 Requirements

‱ Direct leadership experience in operations within crypto banking, crypto-fiat financial services or crypto-enabled neobanking ‱ Proven record of establishing or scaling financial operations, preferably during an early-stage launch or rapid growth ‱ Strong practical understanding of payment operations, settlement, reconciliation, cards, customer onboarding and banking partner relationships ‱ Experience managing KYC/AML-related operating processes, risk controls and regulated financial service requirements in collaboration with compliance specialists ‱ Strong organisational judgement and operational risk awareness ‱ Ability to introduce effective processes without excessive bureaucracy ‱ Experience managing operational performance, budgets, service levels and cross-functional stakeholders ‱ Hands-on, entrepreneurial leadership style ‱ Ability to build and motivate a compact, results-oriented team

đŸ–ïž Benefits

‱ Flexible and competitive compensation, individually tailored to the candidate ‱ Performance-based incentives ‱ Profit participation or equity arrangements ‱ Remote-first working arrangements ‱ International flexibility ‱ Business travel as required ‱ Ownership and autonomy to shape operating processes and build the team

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