Field Service Engineer

🔥 0 minutes ago

🇬🇧 United Kingdom – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔧 Field Service Engineer

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Emerson

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1890

🏢 Enterprise

⚡ Energy

☁️ SaaS

Enterprise • Energy • SaaS

Emerson is a global technology, software, and engineering company known for driving innovation that aims to make the world healthier, safer, smarter, and more sustainable. This company operates as a powerhouse in various sectors, focusing on delivering advanced solutions and services that align with its commitments to environmental, social, and governance standards. Emerson is dedicated to sustainability, diversity, equity, and inclusion while actively engaging in communities and promoting STEM initiatives. The company's expertise in automation and its top-tier leadership contribute to its global reputation.

📋 Description

• Provide professional after‑sales service and support for Emerson Ovation control systems, with a primary focus on Ovation solutions • Perform first line maintenance, site installation, commissioning, upgrades, start-up and repair services at customer locations • Undertake and support hardware and software modification programmes to meet customer and operational requirements • Use intelligent field devices and system data to analyse performance and translate insights into practical customer recommendations • Deliver on‑site customer training on system operation, application, and service best practices • Support customers in resolving technical and application issues, including complex or persistent problems • Participate in an on‑call support rota as required to ensure continuity of service • Collaborate with sales and service colleagues by supporting product demonstrations, service proposals, and customer engagements • Identify service and product opportunities and contribute to continuous improvement initiatives • Work flexibly across customer sites throughout the UK and Ireland, including planned travel and occasional extended assignments, in line with business and customer needs

🎯 Requirements

• Hands‑on experience servicing, commissioning, or supporting distributed control systems (DCS) within an industrial, power generation, or process environment • Practical knowledge of control and instrumentation principles, including control loop configuration and tuning • The ability to interpret technical data and apply it to real‑world operational challenges • Clear, confident communication skills with the ability to engage effectively with customers and colleagues • The ability to work autonomously while remaining connected to a wider service team • A full UK driving licence and the ability to travel regularly to customer sites across the UK and Ireland • Preferred Qualifications That Set You Apart: • Experience working with Emerson Ovation, DeltaV, or comparable distributed control systems • Exposure to Power, Water, or similar regulated industrial environments • Experience delivering customer training or supporting system upgrades and preventative maintenance activities • An engineering qualification or equivalent practical experience in electronics, control engineering, computer science, or a related field

🏖️ Benefits

• Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. • We recognise the importance of employee wellbeing. • We prioritise providing competitive benefit plans to meet yours and your family’s physical, mental, financial, and social needs. • We provide wellbeing benefits, healthcare plans and eyecare, benefits centred around professional development, Employee Assistance Program, employee resource groups, recognition, and much more. • Our culture offers flexible time off plans, including paid family leave (maternal, adoption and paternal) and holiday leave.