Construction & Field Support Manager

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November 26

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Empower Brands

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B2B • Franchising • Home Services

Empower Brands is a company focused on empowering franchisees through comprehensive support systems, including coaching, marketing strategies, and operational processes. They offer a range of award-winning brands in various industries such as outdoor living, roofing, lawn care, and home services. Empower Brands is dedicated to enhancing the lives of franchisees, their clients, and their communities by providing innovative solutions and personalized assistance throughout the franchise journey.

201 - 500 employees

🤝 B2B

📋 Description

• Ensure franchise partners follow Archadeck’s construction standards, processes, and best practices from project planning through completion. • Support Franchise Business Consultants (FBCs) in guiding franchisees through design consultations and proprietary pricing software. • Coach franchisees on planning, estimating, and executing outdoor living projects -including how to find, hire, train, and manage subcontractor carpenter crews. • Deliver engaging training to franchise owners on construction standards, production management systems, estimating tools, and product knowledge. • Continually refine training content and methodologies to improve operational efficiency and construction quality. • Serve as an ongoing resource for franchisees needing project support, troubleshooting, or guidance. • Act as the internal owner for Archadeck’s production management tools, software, and workflows. • Partner with IT, Operations, and Design teams to ensure software and systems work seamlessly for franchisees. • Conduct one-on-one coaching sessions with franchise owners. • Analyze business and production metrics to identify opportunities for improvement. • Provide actionable strategies for achieving KPIs in marketing, sales, scheduling, customer satisfaction, and project margin. • Track and analyze franchise performance metrics, reporting trends and results to brand leadership. • Communicate progress, risks, and opportunities to the Franchise Operations leadership team.

🎯 Requirements

• 5+ years of experience in residential construction, framing, carpentry, hardscapes (pavers or concrete), masonry, roofing or general residential remodeling • Skilled and experienced in managing multiple crews and subcontractors • Experienced in job costing, scheduling, and quality assurance • Strong communicator and coach - able to train new business owners in both group and field settings • Comfortable balancing construction, operations, and relationship management • Familiar with permitting, inspections, and residential building codes • Travel-ready (up to 30%)

🏖️ Benefits

• Competitive compensation, benefits, and opportunities for growth within Empower Brands.