Senior Manager, Technical Implementation

🕒 April 30

🇺🇸 United States – Remote

💵 $111.8k - $167.7k / year

⏰ Full Time

🟠 Senior

👔 Manager

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Logo of Ensemble Health Partners

Ensemble Health Partners

5001 - 10000 employees

⚕️ Healthcare Insurance

☁️ SaaS

🏢 Enterprise

💰 Private Equity Round on 2022-03

Healthcare Insurance • SaaS • Enterprise

Ensemble Health Partners is a leading provider of revenue cycle management (RCM) services for healthcare organizations. They offer an end-to-end RCM solution that helps hospitals, health systems, and affiliated physician groups optimize their revenue cycles, reduce denials and underpayments, and enhance patient experiences using a combination of expert management and advanced technology. Ensemble Health Partners leverages certified operators and AI to deliver consistent results, improve collections, and support future growth for healthcare providers. They are recognized for their robust client partnerships and commitment to delivering reliable revenue lift and cost savings for their clients.

📋 Description

• The Senior Technical Implementation Manager leads complex healthcare software implementations, serving as a key partner in delivering solutions across the revenue cycle and healthcare data exchange ecosystem. • This role plays a critical part in managing technology change, overseeing data integrations, and supporting system configuration and validation, including hands‑on interaction with databases and SQL‑based analysis. • Working closely with internal and external stakeholders, the Senior Technical Implementation Manager drives implementation milestones, translates technical and operational requirements into executable plans, and ensures successful deployment of solutions leveraging HL7 v2, FHIR (Fast Healthcare Interoperability Resources), Epic Bridges, Cloverleaf, and other interface engines (e.g., Rhapsody, Mirth Connect/NextGen Connect, Corepoint), plus data extracts and API-based integrations. • Through close coordination with cross-functional teams, this position helps deliver reliable, high-quality implementations that meet client needs and project objectives.

🎯 Requirements

• Experience leading healthcare software implementations, supporting solutions across the revenue cycle and healthcare data exchange environments • Proven track record managing technology change, including system configuration, upgrades, and process transitions during implementations • Hands-on experience with data integration, including HL7 v2 interfaces, FHIR APIs, Epic Bridges, Cloverleaf, and other interface engine workflows, plus data extracts and other API-based integrations • Ability to navigate and analyze databases using SQL, supporting data validation, troubleshooting, and implementation activities • Demonstrated success collaborating with cross‑functional teams (technical, operational, and client‑facing) to achieve project milestones • Strong stakeholder management skills, with the ability to communicate complex technical concepts to diverse audiences • Analytical and critical‑thinking capabilities applied to problem‑solving, data review, and implementation decision‑making • Experience delivering implementations that meet project timelines, quality standards, and client expectations • 7–10 years of relevant professional experience, including enterprise or healthcare‑focused technology implementations • 5+ years of people leadership experience, including mentoring, coaching, or managing project teams • 5+ years of experience in a technology implementation role managing multiple simultaneous technology implementation projects

🏖️ Benefits

• Associate Benefits – We offer a comprehensive benefits package designed to support the physical, emotional, and financial health of you and your family, including healthcare, time off, retirement, and well-being programs. • Our Culture – Ensemble is a place where associates can do their best work and be their best selves. We put people first, last and always. • Growth – We invest in your professional development. Each associate will earn a professional certification relevant to their field and can obtain tuition reimbursement. • Recognition – We offer quarterly and annual incentive programs for all employees who go beyond and keep raising the bar for themselves and the company.

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