Credit Hire Recoveries Specialist – German Speaking

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Enterprise

WebsiteLinkedInAll Job Openings

10,000+ employees

🚗 Transport

🤝 B2B

👥 B2C

💰 $24M Series C on 2000-09

Transport • B2B • B2C

Enterprise is a global mobility company providing a broad portfolio of transportation services including car rental, fleet management, flexible vehicle hire, carsharing, vanpooling, truck rental, vehicle subscription, car sales, luxury rental, and mobility-related technology solutions. The company serves consumers, corporate clients, partners and communities, emphasizing customer service, sustainability, innovation in vehicle technology and community impact.

📋 Description

• Manage recovery claims portfolios: liaise with repairing garages, insurers, solicitors, and customers to secure payments • Negotiate settlements: apply technical expertise to achieve optimum recovery outcomes • Customer service excellence: resolve complaints swiftly and minimize disruption to customers • Drive litigation strategies: work with panel and policy-holder solicitors to maximize recovery percentages • Ensuring consistency and accuracy in all relevant admin procedures

🎯 Requirements

• Fluent in spoken/written English and German • Excellent communication skills and attention to detail • An aptitude for delivering great customer service • A competitive spirit and the drive to meet targets and deadlines • Demonstrated time management skills • A knowledge of Microsoft Office products, internet and telephone skills

🏖️ Benefits

• Training and guidance provided • Opportunities for pay increases and promotions • Laptop, headset, and phone provided after starting