Entrust
Cybersecurity • Finance • Government
Entrust is a leading company in the identity and data security industry, offering a comprehensive range of solutions designed to protect identities, secure data, and facilitate safe digital interactions across various sectors. The company specializes in identity-centric security, multi-cloud security, post-quantum cryptography, digital onboarding, and compliance solutions tailored for industries such as financial services, government, enterprise, education, and healthcare. Entrust provides an array of products including payment and credentials issuance, identity verification and management, electronic and digital signing, data protection, hardware security modules, and public key infrastructure. With a focus on securing digital transformations and enabling zero trust strategies, Entrust is dedicated to helping its clients protect their assets, secure every digital interaction, and accelerate growth while preparing for a secure post-quantum future.
1001 - 5000 employees
🔒 Cybersecurity
💸 Finance
🏛️ Government
Principal Tech Support Specialist
Job not on LinkedIn
October 25
Entrust
Cybersecurity • Finance • Government
Entrust is a leading company in the identity and data security industry, offering a comprehensive range of solutions designed to protect identities, secure data, and facilitate safe digital interactions across various sectors. The company specializes in identity-centric security, multi-cloud security, post-quantum cryptography, digital onboarding, and compliance solutions tailored for industries such as financial services, government, enterprise, education, and healthcare. Entrust provides an array of products including payment and credentials issuance, identity verification and management, electronic and digital signing, data protection, hardware security modules, and public key infrastructure. With a focus on securing digital transformations and enabling zero trust strategies, Entrust is dedicated to helping its clients protect their assets, secure every digital interaction, and accelerate growth while preparing for a secure post-quantum future.
1001 - 5000 employees
🔒 Cybersecurity
💸 Finance
🏛️ Government
📋 Description
• Lead advanced technical troubleshooting and customer support initiatives. • Design and develop sample applications utilizing Entrust Toolkits. • Demonstrate strong understanding of SOAP/REST APIs and ITIL frameworks within SaaS environments. • Collaborate cross-functionally with DevOps, Product Management, and R&D teams. • Ensure escalations to R&D are complete, actionable, and well-documented. • Create and maintain custom tools to support customer deployments and internal processes; deliver training as needed. • Monitor, track, and analyze customer issues to identify trends and drive product and process improvements. • Provide detailed product feedback informed by customer interactions and use cases. • Assess and analyze security vulnerabilities, delivering in-depth technical evaluations. • Act as a key technical liaison during critical or major Cloud Service incidents, working closely with R&D and DevOps.
🎯 Requirements
• Experience with enterprise security product implementations. • Demonstrated success in developing high-quality software solutions, with expertise in Java, Rest APIs. • C/C++ is an asset but not essential. • Strong service delivery and communication skills. • Ability to influence across teams and levels. • Customer service orientation and a willingness to travel as needed. • Must have unrestricted authorization to work in Canada. • Bachelor’s degree in Computer Science or Electrical Engineering preferred. • 3+ years’ experience with understanding of PKI concepts and practices, SSL certificates, smartcards/tokens, HSMs, PKCS #11, PostgreSQL or other relational databases, web servers and application servers, LDAP, X.500 directory servers and Active Directory, knowledge of application frameworks, and web services development, familiarity with X.509 standards, CMP, PKCS #7, S/MIME, SSL networking, and deep packet analysis.
🏖️ Benefits
• Career Growth: Whether you’re a budding developer or a seasoned expert, we’re invested in your professional journey. With learning-forward initiatives and exciting challenges, your growth is our priority. • Flexibility: Life is all about balance. Whether you’re remote, hybrid, or on-site, we offer flexible options that fit your lifestyle. • Collaboration: Here, your voice matters. Our teams thrive on sharing ideas, brainstorming solutions, and working together to build a better tomorrow. • Diversity and inclusion initiatives: Our culture is built on diversity, inclusion, and respect.
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