Field Service Manager – Regional

Job not on LinkedIn

🔥 2 minutes ago

🇬🇧 United Kingdom – Remote

💵 £55k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

👻 Ghost score 0%

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Envipco

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 1983

🏭 Manufacturing

Environment • Manufacturing • Technology

Envipco is a leading reverse vending machine (RVM) technology company with over four decades of experience. They specialize in providing customized recycling solutions, offering a wide range of machines and services suitable for businesses of all sizes. Their state-of-the-art technology is designed to facilitate deposit return schemes (DRS) and promote the circular economy by efficiently handling the recycling of materials like aluminum, glass, and plastic containers. Envipco is committed to creating a cleaner world for future generations through continuous innovation and partnership with global stakeholders.

📋 Description

• Install, commission, service and fault-find pilot machines • Manage regional installations, preventative maintenance and reactive repairs • Work with the Service Centre to prioritise jobs, coordinate engineers and meet service commitments • Plan resources, workloads and routes for effective regional coverage • Support engineer recruitment, onboarding and training as the team grows • Lead engineers through coaching, clear objectives and performance reviews • Monitor first-time fixes, response times, productivity and outstanding work • Maintain safe working practices, risk assessments and method statements • Control regional costs and ensure accurate service records • Resolve customer escalations and improve operational processes • Initially provide hands-on regional engineering support, transitioning toward managing regional engineers and leading service delivery • Report to the National Operations Manager for the UK & Ireland

🎯 Requirements

• Experienced electro-mechanical engineer • Strong electro-mechanical engineering skills, including installation, maintenance and diagnostics • Experience in field service and leading or managing engineering teams • Experience coordinating service or installation activity across multiple sites • Understanding of service level agreements, workforce planning and performance targets • Sound health and safety knowledge • Commercial awareness and organisational skills • Clear communication and a practical, proactive approach to problem-solving • A relevant degree or equivalent practical experience • Willingness to travel throughout the South East, including London • Experience with vending machines, ATMs or telecommunications installation particularly relevant • Comparable electro-mechanical field service backgrounds welcome • Rollout experience, IOSH or NEBOSH qualifications and familiarity with service management systems advantageous • Eligibility to work in the UK

🏖️ Benefits

• Bonus scheme offering up to 10% of annual salary • 25 days’ annual leave plus bank holidays • Enhanced company pension contribution • Family-friendly culture • Enhanced leave policies supporting work-life balance • Opportunity to build a regional team during a significant period of UK growth