Consulting Services Portfolio Manager

🕒 September 1

🇺🇸 United States – Remote

💵 $120k - $204k / year

⏰ Full Time

🟠 Senior

🔴 Lead

👔 Manager

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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Epicor

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1972

🚘 Automotive

💼 Consulting

📦 Logistics

💰 Private Equity Round on 2016-01

Automotive • Consulting • Logistics

Epicor is a leading provider of industry-specific enterprise resource planning (ERP) software designed to help manufacturers, distributors, and retailers enhance their operations and improve efficiency. The company's solutions leverage advanced technologies such as artificial intelligence and cloud computing to optimize supply chain management, financial processes, and customer engagement. Epicor is recognized for its commitment to innovation and customer success, serving over 23,000 customers across multiple industries worldwide.

📋 Description

• Act as the voice of the customer and ensure ERP solutions align with client objectives • Build trusted advisor relationships and provide proactive customer advocacy • Facilitate executive steering committees • Ensure clients maximize their investment in the Epicor platform • Identify, evaluate, and prioritize ERP initiatives based on ROI and business impact • Maintain visibility of ERP projects within assigned portfolios • Develop customer-specific ERP portfolio roadmaps • Serve as Program Manager for major ERP engagements • Ensure delivery against contractual scope, timeline, and budget • Oversee forecasting, invoicing, margin tracking, and profitability • Monitor and report billable utilization • Balance internal resource capacity with customer demand • Escalate and resolve program delivery issues • Oversee customer budgets, forecasts, and portfolio expenditure • Ensure efficient resource allocation and accounts receivable compliance • Identify risks and create proactive mitigation strategies • Lead change management and track benefits realization • Identify cross-sell and up-sell opportunities for Epicor solutions • Monitor portfolio and program KPIs • Deliver dashboards, executive reviews, and financial updates • Apply lessons learned to improve delivery methods and outcomes • Liaise with customer executives, vendors, and internal delivery teams • Facilitate resolution of escalations and conflicts • Drive client referenceability and case studies • Work towards C-Level attendance and/or presentation at Insights

🎯 Requirements

• Bachelor’s degree in business administration, Information Systems, Project Management, or related discipline • Professional certifications such as PMP, PgMP, PRINCE2, ITIL, or Agile Portfolio Management • 10+ years’ experience in program/project management, with at least 5 years in ERP delivery • Demonstrated success managing billable programs with strong utilization and profitability performance • Proven ability to lead large-scale ERP portfolios and programs in global environments • Deep knowledge of ERP platforms including SAP, Oracle, Epicor, Microsoft Dynamics, and Infor • Financial acumen including P&L at project and program level, benefits realization, and contract management • Ability to balance customer needs with delivery profitability • Experience managing billable utilisation, forecasting, and program profitability • Ability to translate customer strategies into actionable ERP portfolio initiatives • Proficiency in portfolio/program analysis and decision-making • Change management and cultural transformation experience across ERP programs • Strong executive presentation and negotiation skills • Ability to work effectively in Agile, Waterfall, and Hybrid delivery models

🏖️ Benefits

• Comprehensive health and wellness benefits • Mentorship opportunities • Continuing education • Focused career goal setting • Free LinkedIn Learning licenses • Mentoring Program • Inclusive, global workplace • Policies encouraging time off for work-life balance • Support for international relocations and permanent residency processes