Manager, Strategic Operations

🕒 March 6

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🧐 Strategy

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Logo of Epistemix

Epistemix

11 - 50 employees

Founded 2018

💼 Consulting

🏥 Healthcare

📣 Marketing

💰 $7M Series A - Epistemix on 2024-06

Consulting • Healthcare • Marketing

Epistemix is a SaaS decision-making platform that uses large synthetic population and agent-based simulation models, AI, and inference to help organizations test scenarios, forecast trends, and optimize interventions in low-data and uncertain environments. Customers overlay their data on representative 1:1 synthetic populations to generate consumer insights, forecast adoption and tipping points, and run scenario planning for marketing, public health, pharmaceuticals, and policy decisions to reduce risk and improve outcomes.

📋 Description

• Support the COO in designing and maintaining internal systems that enable the organization to operate effectively. • Maintain key internal resources so critical information, decisions, and processes remain visible, searchable, and easy for teams to navigate as the company grows. • Partner with the COO to lead internal initiatives, introducing improved ways of working, and supporting teams as new systems or operational practices are implemented. • Oversee the day-to-day operational management of company technology systems, including employee access, licensing, and basic infrastructure coordination. • Manage vendor relationships, prioritize requests, and ensure timely resolution of technology issues while maintaining high standards for responsiveness, reliability, and service quality. • Serve as a key operational partner to the COO in maintaining financial visibility across the organization. • Assist the COO in supporting the organization’s commitment to disciplined financial management by monitoring spending across teams and ensuring financial practices remain consistent with company priorities. • Support the COO in coordinating the operational rhythm of the enterprise, leadership team and board engagement cycles. • Help maintain focus by supporting the coordination of leadership priorities and schedules. • Coordinate the planning and execution of key company moments including leadership offsites, company gatherings, and industry events. • Support high-priority initiatives led by the COO and leadership team by stepping in to advance urgent or complex workstreams, gathering information across teams, and ensuring important initiatives continue to move forward.

🎯 Requirements

• Bachelors Degree or equivalent experience • 5+ years of experience in Strategic Operations, Business Ops, or a high-level operational support role in a high-growth startup preferred. • Demonstrated ability to lead complex projects and drive team adoption. • Experience in software implementations and organizational change management. • Comfort managing hardware logistics, software licenses, and basic troubleshooting. • 2+ years of experience within a Series A or Series B stage company preferred. • Deep experience in building complex databases, interconnected wikis, and project management hubs in Notion or similar software. • Comfortable with accounting, budget tracking, and platforms like Ramp.

🏖️ Benefits

• Equity & Incentives – Participation in our stock option program. • Flexible Time Off – Autonomy to manage your schedule and work-life balance. • Health, Welfare and 401(k) Programs – Eligibility for benefits (for U.S. employees). • Meaningful Impact – Apply your creative talents to revolutionize data-driven decision-making and make a real-world difference.

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