Head of Crew & Staff Hospitality

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🔥 17 minutes ago

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ESL FACEIT Group - EFG

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2000

🎮 Gaming

📱 Media

👥 B2C

Gaming • Media • B2C

ESL FACEIT Group - EFG is a global esports and gaming company that builds and operates competitive events, digital platforms and gaming lifestyle festivals to unite players, fans and creators. Through its leading brands (including ESL, FACEIT and DreamHack) EFG organizes large-scale tournaments (including the Esports World Cup), delivers ad solutions and media content, and partners with game developers, publishers and brands to grow gaming communities and esports as an entertainment industry. The company highlights worldwide reach and engagement metrics—hundreds of millions of fans, billions of content impressions and hundreds of millions of hours watched—and emphasizes creating "worlds beyond gameplay" where communities can flourish.

📋 Description

• Oversee the planning, coordination, and execution of all hospitality logistics for staff and players participating in the Esports World Cup and Esports Nations Cup. • Lead a team of Project Managers and ensure all operational workflows function cohesively to support over 2,000 staff and 2,500 players. • Accountable for end-to-end project delivery across all hospitality disciplines. • Enable your team’s success by providing structure, clear processes, and decisive oversight. • Serve as the central point of accountability for accuracy, consistency, and timeliness across all T&A deliverables. • Create and maintain a centralized data system for staff and player data.

🎯 Requirements

• Minimum of 5 years of project management experience, including people management experience, ideally within a hospitality discipline • Minimum of 2 years of experience directly managing a team of 2 or more people • Experience executing transport logistics, travel, or hospitality operations for 1,000+ persons, within events, sports, or entertainment environments • Experience planning, initiating, monitoring, and implementing events together with a team • Excellent organizational skills, and the ability to carry out several tasks at the same time • Strong financial acumen and confidence managing vendor relationships, budgets, and cost reconciliation • Proven ability to adapt to changing requirements and resolve issues in real-time • Experience implementing centralized data systems and documentation across large-scale teams • Demonstrated ability to communicate in the English language, both spoken and written. • Experience, knowledge, and understanding of esports and gaming (Nice to have) • Prior experience with hospitality at international events (Nice to have) • Prior experience within MENA region (Nice to have)

🏖️ Benefits

• Firmly rooted in our values, EFG is an affirmative action employer that celebrates being an equal opportunity workplace. • Our unwavering commitment to fair employment extends to all individuals, regardless of their race, color, ancestry, religion, sex, national origin, age, sexual orientation, disability, citizenship, marital status, gender identity, or Veteran status.