Area Manager, Digital Reporting

🕒 6 days ago

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Esquire Deposition Solutions, LLC

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 1978

💼 Consulting

🏗️ Construction

🛡️ Insurance

Consulting • Construction • Insurance

Esquire Deposition Solutions, LLC is a global litigation support and court reporting firm that provides in-person, remote, and hybrid court reporting, deposition management, transcript summaries, legal videography, interpreting, audio/video transcription, document translation, and records retrieval for law firms, corporate legal departments, and insurance clients. The company also offers web-based technology platforms (eLitigateZE, EsquireConnect, eDepository) and videoconferencing solutions, dedicated case managers, and secure document storage to schedule and manage depositions worldwide.

📋 Description

• Responsible for the performance of digital reporters within assigned service area • Support delivery of service excellence by setting expectations for work product quality • Collaborate with stakeholders to ensure successful onboarding of new digital reporters • Provide coaching and performance feedback to assigned digital reporters • Manage digital reporters licensure and certifications • Plan, organize, and conduct education for digital reporters • Assist with resolving quality concerns about digital reporters’ work product

🎯 Requirements

• High school diploma or equivalent required • 5 years of experience in legal services industry preferred • Knowledge of MS Office Suite • Ability to learn Company’s technology platforms • Excellent interpersonal, verbal and written communication, and organizational skills • Superior client service mentality and ability • Proactivity and responsiveness • Must be detail-oriented with the ability to plan work effectively • Knowledge of adult training principles and methods • Knowledge of court procedures, legal documents, and legal terminology

🏖️ Benefits

• Health insurance • 401(k) plan • Paid time off • Flexible work arrangements